154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 08, 2021

Quick and efficient

Quick and efficient

Insurer: Trupanion

By:

Useful
Verified June 08, 2021

Alicia was superb

Alicia was superb

Insurer: Trupanion

By:

Useful
Verified June 08, 2021

Always willing to help

Always willing to help

Insurer: Trupanion

By:

Useful
Verified June 08, 2021

Easy and excellent service.

Excellent

Insurer: Trupanion

By:

Useful
Verified June 08, 2021

Easy and Painless Pet Insurance

It couldn't have been easier. Submit the receipt, and a few days later, the claim was processed and paid. Would absolutely recommend.

Insurer: Trupanion

By:

Useful
Verified June 08, 2021

Easy process

We easy to submit claim through the app.

Insurer: Trupanion

By:

Useful
Verified June 08, 2021

Easy to work with!

Easy to submit the claim. Very quick response time.

Insurer: Trupanion

By:

Useful
June 07, 2021

So far so good

So far so good! I am terrible at submitting receipts, so was pleasantly surprised that I had no issues filing a claim (and being reimbursed for) an emergency pet hospital visit I submitted nearly a year after the fact (an easy process on their website). I filed another claim for a much pricier incident and received an email from PetsBest that they are reviewing the veterinarian records. I am crossing my fingers as PetsBest was by far the best deal I found when shopping for pet insurance, so will be delighted to have chosen them if this claim also goes through with no hiccup.

Insurer: Pets Best

By: Erin Jarvis

June 07, 2021

Caring and responsive support

We want to thank Trupanion for the amazing support and coverage you have given to our cat over these years. With your coverage we have not had to compromise our treatment of our beloved pet and could give him the best life while he battled through all of his health issues. All of our claims were responded to quickly and with compassion.

Insurer: Trupanion

By: SimbaMom

June 07, 2021

Same terrible experience

Same terrible experience. Been paying them for 5 years now, and every year they keep increasing their rates with the excuse "the increases are in line with the increased costs of veterinary technologies..". I just received a $30 monthly increase on a pet. $30! My advise to anyone new to the pet insurance business is do not get it. Once you start with one, anything that happens to your pet becomes "existing condition" for another insurance. At the same time, your pet ages, and the premium keeps going up with Healthy Paws, while the age puts your pet in an "older price bracket" with another insurance. Most insurance services consider "pre-existing condition" what has happened to your pet in the year prior to the renewal billing cycle. They renew your policy every year, but even if you have been with the insurance for 5 years, if your pet has had a problem during the previous policy term, it is considered "existing" and not covered. Have not experience this with Healthy Paws because I have not had any claim what so ever in 5 years. if you do the math of how much you pay every month, and how much the premium will keep growing every year, and how much your cat ages which puts you in a more expensive premium somewhere else, you are better off savings money on the side for your pet every month and spend when and if an issue arises. Also, as the policy keeps renewing every year, and they make changes to the policy, chances are that by the time your pet is very old (14years+), the insurance company will no longer pay, and will drop you from their coverage service.

Insurer: Healthy Paws

By: Monica S

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