208,625+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,625 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick and Easy Experience
Franklin was very helpful in answering my questions.
Insurer: Nationwide
By: Elaine Guanci
Ken was fantastic!
Ken was fantastic in explaining everything to me since this was my first time getting pet insurance.
Insurer: Nationwide
By: Angel
My cat name Berry,Dog name is Harry.
My cat name Berry,Dog name is Harry. Whenever they feel sick,I can only remind Pumpkin pet care
Insurer: Pumpkin
By: MD Rakibul Hasan
Luxating patella knee operation
Trupanion quickly responded to my claim for this operation and then showed what they would pay for and what I owed. This gave me peace of mind. Linda
Insurer: Trupanion
By: Linda
Very happy with my experiences never…
Very happy with my experiences never had any issues. Very easy too
Insurer: Pets Best
By: Patricia Damiano
Acting in bad faith, don’t waste your money
My experience with Fetch Pet Insurance was not just disappointing. It felt like bad faith. When my pet had an emergency and needed immediate treatment, I filed my first claim. I had been paying premiums every month without fail. Fetch had no problem taking my money. They had no problem sending constant marketing emails and pointless text messages. But the moment I actually needed coverage, everything changed. Instead of processing the claim promptly, they dragged it out. They asked for one document. I sent it immediately. Then they asked for something else. I sent that too. Then another request. And another. It was a slow, piecemeal process that stretched on for weeks. At no point did they simply tell me everything they needed up front. It felt intentional, like they were looking for a reason not to pay rather than trying to evaluate the claim fairly. Then they denied it. Their justification was that because this was my first claim, they treated the condition as “pre-existing.” Think about that. The first time you use the policy, even in an emergency, they scrutinize it in a way that effectively assumes it must have existed before coverage. That is not something clearly explained when they are enrolling you and collecting premiums. If your first claim is going to be viewed through a presumption of pre-existence, that is a material limitation and should be disclosed clearly before you ever sign up. You do not get to happily collect premiums month after month and then, when a legitimate emergency claim is filed, shift the goalposts and retroactively characterize it as uncovered. That is the definition of bad faith claims handling. Customer service only reinforced that impression. The chat feature is useless. It provides canned responses and no real answers. Phone representatives were dismissive and completely unconcerned about the urgency of the situation or the financial strain their delay was causing. There was no accountability and no effort to resolve the issue fairly. Insurance is supposed to provide peace of mind during emergencies. Fetch provided delay, obstruction, and denial. I cancelled my policy and filed a complaint with my state insurance regulator. Pet owners should be very cautious about relying on this company when it actually matters.
Insurer: Fetch
By: Eric Rode
Very clear and straightforward claim process
Very clear and straightforward claim process. No unpleasant surprises regarding policy coverage when the time comes to file a claim. Happy for having switched from previous provider.
Insurer: Spot
By: Gil Carvalho
Excellent service and timely…
Excellent service and timely reimbursement’s.
Insurer: Spot
By: Anthony Piazza
Cheaper and more coverage than my current provider
Process was easy to complete. There is a restriction o only 3 pets per policy, I did not see that readily available to the customer and had to ask in Chat function about it.
Insurer: MetLife
By: Norm
Quick reimbursement and no hassles
Quick reimbursement and no hassles
Insurer: Fetch
By: SB