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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Outstanding, true to their promise, to deliver.
Trupanion has been a wonderful company to deal with. They are friendly, compassionate, efficient and helpful.
Insurer: Trupanion
By: Lynn
Completely trustworthy, phenomenal insurance.
Trupanion now has my complete trust after filing my first claim after my baby went under surgery for a fractured tooth. Couldn’t be happier.
Insurer: Trupanion
By: Ruth
I had a question about my recent claims…
I had a question about my recent claims in comparing them to past claims. I contacted Pets Best and they responded within a couple of weeks stating they would check into my concerns and would make any payment adjustment without me having to do anything further. About a month later I received payments on my claims as direct deposits.
Insurer: Pets Best
By: Billie
The claim process is too slow
The claim process is too slow. One month? It’s ridiculous. I had Trupanion and the process usually takes one week.
Insurer: Pets Best
By: Ama Cart
Great pet health insurance
Good policy on coverage and quick payment.
Insurer: Trupanion Canada
By:
If only puppy training was this easy!
I appreciated that the on-line registration was an extremely simple process, meaning that I could enrol independently and at my convenience. The questions were minimal and straightforward. No assistance was required.
Insurer: Trupanion Canada
By:
The search is done
I have been looking for pet insurance for over a year, once I stumble upon Trapunion I had found a plan that was affordable and reliable
Insurer: Trupanion Canada
By:
Excellent Customer Service
I was having trouble with the website but got through on the phone right away and the customer service was fantastic.
Insurer: Trupanion Canada
By:
For our loved doodles ??
The rep. was very helpful.. and the price is reasonable.. for the love of our pets…
Insurer: Trupanion Canada
By:
Great experience discussing the policy and getting signed up. I have not dealt with Claims Dept yet though.
The rep/salesperson on the phone was excellent. She presented herself in a friendly, caring and professional way. Very helpful. Good experience signing up. I sincerely hope the claims call centre people answer as quickly and are as caring and helpful. This will tell me more about Trupanion and how i view the brand.
Insurer: Trupanion Canada
By: