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ive had no problems
ive had no problems
Insurer: Trupanion Canada
By:
Lovely people taking customer care calls and genuine interest in our fur family and their wellbeing.
Lovely people taking customer care calls, and genuine interest in our fur family and their wellbeing.
Insurer: Trupanion Canada
By:
My email address was not recorded properly and my initial contract was not sent to me.
My email address was not recorded properly and my initial contract was not sent to me. I therefore had to contact the company and ask for it.
Insurer: Trupanion Canada
By:
Never disappointed by Trupanion service!
Convenient and prompt online service. When ever we need to call we are always greeted with cheerful, helpful professionals who make our experience always a bright one. Thank you for the great service
Insurer: Trupanion Canada
By:
Our little corgi Ellie has been going through some serious medical issues.
Our little corgi Ellie has been going through some serious medical issues.Our regular vet has referred us to specialists and we are having ongoing treatment for her.Trupanion has been really helpful with any questions,has covered bills quickly and made it really easy to submit claims.Every person I have talked to understands how hard it is with Ellie being sick and has been sympathetic and very kind.Highly recommend and so glad I have insurance for all our furry family
Insurer: Trupanion Canada
By:
Relived
Given the hardship I had to experiment with the passing of my dog , trupanion, was their throughout and helped in every way ,my advice to anyone is get your pet cover by this great company
Insurer: Trupanion Canada
By:
Super friendly Was able to resolve my concern right away Thank you so much :)
Super friendly Was able to resolve my concern right away Thank you so much :)
Insurer: Trupanion Canada
By:
The response to our emergency was quick and approved quickly.
The response to our emergency was quick and approved quickly.
Insurer: Trupanion Canada
By:
Things have improved.
In the past few years, after complaining multiple times, my claims have been dealt with accurately & in a timely fashion. Prior to that it was horrible!! I believe that someone named Lish has been the 1 dealing with my claims recently & she is amazing!!
Insurer: Trupanion Canada
By:
Trupanion deemed my puppy ineligible for coverage when she had a stool infection due to typical puppy behaviour that she has now grown out of.
Trupanion deemed my puppy ineligible for coverage when she had a stool infection due to typical puppy behaviour that she has now grown out of.
Insurer: Trupanion Canada
By: