154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 19, 2021

Thank You

Please don’t give this pet insurance a second thought. My pug Seamus became ill all of sudden and in 2 days wracked up a $6000 dollar vet bill. Thanks to Trupanion I did not have to deplete my savings. This policy truly gives me the peace of mind that my dogs get the best vet care available. Trupanion is the best and I will never have a pet without it. Thank You Trupanion.

Insurer: Trupanion

By: Laurie

Useful
June 19, 2021

DONT GET THIS PET INSURANCE!!!

I’ve submitted about 7 claims and got reimbursed for one so far… a routine visit and nothing else. They find “reasons” to say things are pre-existing. One example: If my dog has an ear infection, it’s not bc he has underlying “allergies”. It’s bc he has an ear infection like a kid would get. My dog is on meds that are supposedly covered but they won’t reimburse because it’s a “pre-existing” condition according to them. Then why list the meds as reimbursable? The claim process takes WEEKS! Slow and no communication. I regret ever signing up for this insurance.

Insurer: Pets Best

By: Barb Bloch

Verified June 19, 2021

Comforting to know I have Trupanion

It's a relief knowing there's coverage for my pet. I would recommend Trupanion.

Insurer: Trupanion

By: Donna

Useful
June 19, 2021

Thieves who don’t pay claims they legally owe

Thieves who do not pay claims owed. I purchased an annual policy for my 9 week old puppy on 2/10/21 to go into effect on 2/11/21 to 2/11/22 to include: companion care, exam plus, hereditary plus, defender, alternative plus. They were giving away one month free companion care which I did not want or ask for. My payment on 2/10/21 was $96.49 because of the free one month of companion care. Each month thereafter I paid $104.54. There is a 30 day waiting period for the hereditary and defender coverage. My puppy went for his 16 week shots on 3/13/21 and the vet noticed he was developing an underbite. Long story short, it’s a hereditary issue and he needed dental surgery to the tune of $4354.50. They have denied my claim saying that the policy really didn’t go into effect until 3/11/21-02/11/22- that would be an 11 mos policy not a 12 mos policy. They have denied my claim in violation of my State’s law. I have a second puppy that I pay $90/mos for insurance - I pay close to $200/mos for my puppies but they don’t cover claims that are clearly covered. If anyone else has been screwed over my this company, please reach out

Insurer: AKC

By: Johanna

Useful
June 19, 2021

Peace of mind

We got our puppy and got pets best insurance right away we have had to use it more than we would have liked to and the process of submitting claims and experience and reimbursement has been flawless and timely. The customer services have been top notch for us and I tell everyone who we use for insurance for Kona.

Insurer: Pets Best

By: Scott

Useful
June 19, 2021

Thieves who do pay claims owed

Thieves who do not pay claims owed. I purchased an annual policy for my 9 week old puppy on 2/10/21 to go into effect on 2/11/21 to 2/11/22 to include: companion care, exam plus, hereditary plus, defender, alternative plus. They were giving away one month free companion care which I did not want or ask for. My payment on 2/10/21 was $96.49 because of the free one month of companion care. Each month thereafter I paid $104.54. There is a 30 day waiting period for the hereditary and defender coverage. My puppy went for his 16 week shots on 3/13/21 and the vet noticed he was developing an underbite. Long story short, it’s a hereditary issue and he needed dental surgery to the tune of $4354.50. They have denied my claim saying that the policy really didn’t go into effect until 3/11/21-02/11/22- that would be an 11 mos policy not a 12 mos policy. They have denied my claim in violation of my State’s law. I have a second puppy that I pay $90/mos for insurance - I pay close to $200/mos for my puppies but they don’t cover claims that are clearly covered. If anyone else has been screwed over my this company, please reach out

Insurer: AKC

By: Johan a

Useful
June 19, 2021

Quick and easy…one less thing to worry…

Quick and easy…one less thing to worry about when my fury, four legged son is feeling under the weather. Thanks Pets Best!

Insurer: Pets Best

By: Joanne Fleming

June 19, 2021

We highly recommend Pets Best

We highly recommend Pets Best, we have two GSD's and had great experiences with claims. Kind of slow at time processing but they get the job done. Thank you.

Insurer: Pets Best

By: Consumer

June 19, 2021

Very slow reimbursing customers claims.

Very slow reimbursing customers claims.

Insurer: Pets Best

By: Janine Johnson

June 19, 2021

Fast response

Fast and easy claim process as well as quick response.

Insurer: Pets Best

By: Sandy

Useful

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