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Kayla was wonderful in helping me with a claim however whoever initially processed the claim did not verify all the information I sent and dragged on the process.
Kayla was wonderful in helping me with a claim however whoever initially processed the claim did not verify all the information I sent and dragged on the process. Was clearly someone did not read what I sent In and made me wait extra time for my claim
Insurer: Trupanion
By:
Reliable piece of mind.
Reliable piece of mind.
Insurer: Trupanion
By:
Staff very helpful
Shannon was very patient and extremely helpful and answered all my questions
Insurer: Trupanion
By:
First time insurer.
Signing up was easy, information provided was helpful, I was allowed ample time to make my decision and I didn't havexto dig for information because the site was very transparent.
Insurer: Trupanion
By:
Thank you !
Thank you so much! All my questions were fulfilled with thoughtful answers. I felt very well taken care of with my new puppy mom anxieties ! Thank you !
Insurer: Trupanion
By:
Trupanion has made taking care of my dog's vet bills and medication refills an easy and streamlined submission process that is affordable and absolutely worth it.
Trupanion has made taking care of my dog's vet bills and medication refills an easy and streamlined submission process that is affordable and absolutely worth it. When I do have a question or I may not have submitted enough information, the people they have available for "customer support" have ALWAYS been so kind and so helpful. Trupanion, please continue to offer this resource of having well-trained, friendly, and empathetic folks available to talk to directly for help — it is invaluable during the trying times you go through with your pet family and why I am so thankful to be using Trupanion.
Insurer: Trupanion
By:
Great service!
Trupanion made it easy to enroll my dog for health insurance. Customer service is great!
Insurer: Trupanion
By:
Excellent service
Excellent service
Insurer: Trupanion Canada
By:
Friendly helpful person on the phone easy to sign up online competitive pricing.
Friendly, helpful person on the phone, easy to sign up online, competitive pricing.
Insurer: Trupanion Canada
By:
Good customer relations
Good customer relations
Insurer: Trupanion Canada
By: