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Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick professional service.
Quick ,professional service.
Insurer: Trupanion
By: Patricia
Never had a problem with claims.
Never had a problem with claims. Staff very helpful.
Insurer: Trupanion
By: Janice
My recent experience was excellent.
My recent experience was excellent. When I called Adam I actually misunderstood my reimbursement. Adam was the essence of professionalism with me despite my confusion and he helped me understand the reimbursement.
Insurer: Trupanion
By: Alexis
My questions were answered quickly and professionally
My questions were answered quickly and professionally
Insurer: Trupanion
By: Barbara
My boyfriend and I rescued a 4 month old puppy in June.
My boyfriend and I rescued a 4 month old puppy in June. A friend, who is a Veterinarian recommend insurance and I wasn’t sold on the idea then. As our puppy got used to living with us, we noticed she would eat almost anything off of the ground. I was worried she would eventually eat something bad and we’d be stuck with a hefty vet bill, so I bought Trupanion as a precaution. A month later we came to find out our puppy had a life threatening heart condition with an unknown cause and ended up racking up almost 10 grand in vet bills trying to save her and give her a good quality of life. Unfortunately, we ran out of options to medically treat our puppy and we had to say goodbye to her after only having her for 3 months. Trupanion was the reason we were able to have another precious 2 months with our little baby. As someone who started off skeptical of pet insurance, I would recommend this insurance to all pet owners. Trupanion was professional and prompt with all services and claims. We appreciate all they did for us.
Insurer: Trupanion
By: juliet
Lynne was so kind n friendly plus extremely knowledgeable about the insurance explained all the timelines n was very forthcoming.
Lynne was so kind n friendly, plus extremely knowledgeable about the insurance, explained all the timelines n was very forthcoming...I plan to send pix of my little bundle of joy to Trupanion, attention to Lynne. A wonderful asset to your company!
Insurer: Trupanion
By: Katie
Love Trupanion!
Love Trupanion!!! Extremely professional & compassionate.
Insurer: Trupanion
By: Madelyn
Lee the customer service representative I spoke to was amazing.
Lee, the customer service representative I spoke to, was amazing. Very informative but not condescending when I shared my financial concerns. In fact, compassionate is the word I would use! Will always recommend Trupanion and hope to cover my current and all future pets with Trupanion!
Insurer: Trupanion
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