154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,396 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 28, 2021

Great customer service!

Great customer service!

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

I am not well off so I really like the emotional security of having insurance.

I am not well off so I really like the emotional security of having insurance. Trupanion is the only insurance provider that some local places take. The customer service has been great. I didn't give it full marks because we haven't needed it yet but my vet and local emergency hospital had positive things to say about how frequently claims are approved.

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

Great service over the phone

I called late at night, was helped immediately, and was signed up and done within 5 minutes

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

I had to call 3 times because I have paid my first month but have received nothing in the mail or email.

I had to call 3 times because I have paid my first month but have received nothing in the mail or email. First person said she will resend, second one said "gmail" on my email was incorrectly spelt, later to find out by the 3rd person, my last name was spelt wrong too on my email. It's been a hassle so far and finally received communications after over a month in. My previous interactions prior to becoming a member have been terrific though.

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

I have never had issues with Trupanion.

I have never had issues with Trupanion. Claims are processed quickly and our dog is alive because of them.

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

It was an effortless phone conversation

It was an effortless phone conversation

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

Fast and comprehensive

it was so quick, less then 10 minutes and on a Saturday, and the coverage was exactly what i hoped for. it was amazing. thank you so much for helping our little baby

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

Meredith was lovely but my issue was not resolved.

Meredith was lovely but my issue was not resolved. I used to recommend Trupanion to every dog and cat owner I know but I won’t be doing that anymore.

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

Not a single complaint about Trupanion other than the behavioural rider being targeted towards the American clients and barely even usable for the Canadian ones.

Not a single complaint about Trupanion other than the behavioural rider being targeted towards the American clients and barely even usable for the Canadian ones.

Insurer: Trupanion Canada

By:

Useful
Verified June 28, 2021

Of the pet insurances available trupanion is the best deal (I’ve shopped around).

Of the pet insurances available, trupanion is the best deal (I’ve shopped around). They have been prompt and pleasant to deal with anytime.

Insurer: Trupanion Canada

By:

Useful

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