209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great so far!
We just got the insurance and so far it's great. We had a vet visit the same day our insurance was approved so we were able to file the claim and it went through with no issues.
Insurer: Nationwide
By: Janice
Great service
So far this has been a great experience for us! The claims have been easy to complete and they've been quick to process and reimburse us.
Insurer: Nationwide
By: Michele
We had such a great experience..
We had such a great experience with Figo! Our dog tore his CCL (ACL) and required TPLO surgery. His surgery was covered by Figo. We got confirmation that the claim was approved 2 days after I submitted it, and we received the payment 5 days later! Great customer service who answered any questions I had. So thankful we have FIGO!
Insurer: Figo
By: Emily
Customer and insurance is garbage
Not so happy with the customer service and to the insurance. They’re not helpful enough and give you a wrong information. Totally garbage.
Insurer: Pets Plus Us
By: Jayelane
They have paid and honored their policy…
They have paid and honored their policy and I am grateful.
Insurer: ASPCA
By: James Mazzoni
2 Sets of Claims 2 issues
I have 2 dogs covered by Embrace. The first claim I filed was denied ($5000) and although I didn't agree with their decision, the people were nice and they were recommended by USAA so I didn't fuss much or look for alternatives. I wish I now that I had. I now have a second claim and they will not allow the doctors' fees of $1188 to count towards the deductible, because I financed the charges rather than paying the $1188 upfront during COVID and now they are refusing to apply the charges because they are financed. I've called, the Vet's called to explain but they aren't budging, So now in the middle of Covid, I have had to pay out of pocket $2100 and according to them still have not met my $1000 deductible. The vet said they have never seen an insurance company act like this and don't really know what to do other than cancel my finance agreement and have me pay the balance outright so we can get the coverage. The whole point though is I do not feel i have a trustworthy insurance company that will actually cover catastrophic events as i had wanted them from buying this product. Nice people but do everything they can to not honor claims.
Insurer: Embrace
By: Beth
Nationwide is convenient to work with, and the associates are compassionate and efficient.
We have been customers of Nationwide since our dog, Radar, joined our family. They have always provided efficient and swift processing of our claims over the years. When Radar had to undergo serious spinal column surgery, I needed to speak with an associate. He was so compassionate and made the process of filing the claim and receiving payment painless, so we could focus on Radar's recovery. I highly recommend Nationwide!
Insurer: Nationwide
By: Joanne
It’s my 1st pet and Stephany was…
It’s my 1st pet and Stephany was excellent in explaining the information to me! Very welcoming!
Insurer: Prudent Pet
By: Jenny
Worth it
Every claim I have submitted has been processed quickly, and has paid out what I was expecting when I signed up. Having insurance gives me peace of mind knowing I can provide the best care to my beloved dog.
Insurer: Nationwide
By: Mara
Expensive, but new claim service excellent.
The cost is expensive when your dog is older. There should be a reasonable cap on what you charge. Your new online claim service is excellent.
Insurer: Nationwide
By: Ann