Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Life Saver!

My claim was handled right in the vet's office turning a $700 bill into just under $200!!!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cavalier King Charles Spaniel
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Fantastic!

Our baby George Harrison had to get a sweatband cut out of his tummy. It was a horrible experience with the only saving grace being this insurance! The surgery was over 4k and Trupanion paid out most of the cost very quickly. Thank you!!!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labradoodle
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
2

out of 10

A Waste of Money - Go With Pet Secure Instead

Warning: Do not use Trupanion as a pet insurance company. They are pathetic. Their phone representatives are friendly, but their policies ridiculous. Nearly four years ago, my five cats and I moved from Japan to Vancouver, Canada. I enrolled the younger three with Pet Secure, and the older two with Trupanion (10 yrs old at time of enrollment) because Trupanion offered 90% coverage, and I felt that the older two would be more likely to need it. Not so. Surprisingly, I've had to file numerous large (and successful)claims for my younger cats with Pet Secure, but until recently, my two older have never needed to file a claim. After thousands of dollars of premiums and multiple phone calls and emails to Trupanion over the course of several weeks to work out the claim, my cat Emily's claim was completely denied. The reason? The vet suspected she needed to have a tooth extracted (dental is supposed to be covered), but during the surgery, it was discovered that extraction was not needed and the tooth could be fixed. So Emily kept her tooth and the claim was denied. Trupanion said it was because cleaning isn't covered, but the whole reason for Emily's care was not 'cleaning' but fixing a tooth that had previously appeared to need extraction. With the deductible, the most we could have hoped to get back was a couple hundred dollars anyways, and they made me trouble my poor Japanese vet with sending records from years ago(They make you struggle so much before they will even look at your claim. Why would you not ask for medical information at the time of enrollment rather than 4 years post-registration? After thousands of dollars of premiums and multiple phone calls and emails over the course of several weeks to work out the claim, my cat Emily's claim was completely denied. The most we could have got back was a couple hundred dollars anyways, and they made me trouble my poor Japanese vet with sending records from years ago. They tell me they don't ask for medical records at the time of enrollment to make it 'easier' for the pet parent. Yet, I spent HOURS tracking down records spanning the globe and going back nearly five years because that's what Trupanion requested. How is that easier? It worked out well for Trupanion, though. What they mean is it is "easier" for Trupanion to get people signed up and pay outrageous premiums quickly. Because you didn't ask for records up front, you got 3.5 years of premiums from me for two cats and I never suspected that I was j
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
9

out of 10

Thelma's and Newman's Reviews

Hi, I am Thelma, a 7 year old Cocker Spaniel. I am thankful my mommy and daddy got Embrace for me because I now have fresh breath, the antibiotic treatment prevented needing any extractions, and I am skin tag free. I look and smell FAB. I am a bit large and in charge, but Embrace assures me this is temporary and they are even helping with my diet. I have lost 3 pounds. Forms and reimbursement are simple and fast since North Penn Vet helps us with the process. And now, my brother Newman's review. Mom and dad got smarter over the years. Unfortunately, I a mix breed and 13 years old, too old for full coverage. But fortunately, mom and dad love me so much thay do not mind paying for whatever I need. Embrace Wellness helps, too. Although, Embrace was purchased too late for an old dog like me to have Embrace cover the recent cyst removal or my 2X daily insulin shots and eye drops, arthritis supplements, cataract surgery or lens implant; Embrace fully explained and we expected these things not to be covered by Embrace when we joined. Embrace did pay to clean and extract teeth on an old dog like me. Deciding to do both the cyst removal and teeth at the same time made the process so much easier. My parents would not put an old dog like me under anesthesia, just for a teeth cleaning, for fear it would be too risky. But the cyst had to come off so the Wellness part of Embrace made it easy to decide to do the teeth while the cyst was removed. Now my organs are protected from infection via tooth and gum disease. I am looking mighty fine without that cyst, my breath is great. I am glad I have a mommy and daddy who love me and got wiser with age so they got Embrace for Thelma while she was still so young.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cocker Spaniel
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

great service!

Our dog ate a stick that became lodged in her esophagus. Fortunately there was no perforation. She required upper endoscopy to assess the damage and has recovered very well. Embrace Insurance reviewed my claims promptly and reimbursed me for the portion of expenses according to our policy. As a retired physician I could only wish that the multitude of insurance companies I dealt with for my own patients would have been as prompt and responsive as Embrace was for us. Simply put---Embrace did a great job!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labradoodle
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Awesome

My Boston Terrier got diagnosed w/ diabetes in May. Since I am only level 2 the insurance would only cover till August! I was worried about this, but I called & talked to Mindy. She gave me more plan options & great advise! I got a case of Petsuline & syringes & the insurance covered it all! It sounds lame (b/c of course you would do that), but I spent almost $750! W/o pet insurance, I would of paid that in full! Plus Mindy gave me the heads up that in August ASPCA wasn't going to cover it! If I never called & chatted to her I would b paying out of pocket! Thank u Mindy!
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boston Terrier
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

They love my pet family!!

We have a White/Brown spotted Boxer that needs some special care and all of our claims have been processed in a very quick time.....some of the procedures were expensive and Trupanion processed the claims within 2 weeks or less.....Bella has a liver issue that requires a special diet and medication. I had hesitated getting insurance for our new "puppy"...but I had a feeling that we needed to make sure we could afford anything that could occur with our special "Bella".....Boxers are sensitive dogs with some predictable health issues,so I encourage boxer owners to insure their new family member to give them the best life possible :o)
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Trupanion is outstanding and unparalleled.

My dog had TPO surgery for hip dysplasia when he was a year old. He is five now, and has had continuous problems, due to complications from the surgery. Plus, he still has hip dysplasia. Trupanion has always taken care of our boy, and is keeping him walking. They paid 90% of his surgeries and still pay 90% of his ongoing physical therapy and acupuncture. Everyone I've spoken with has been compassionate, caring, and extremely helpful. I send everyone to them and would never go anywhere else. They are the absolute best company for pet insurance. We love Trupanion! If you are looking to insure your pet, don't hesitate. Use Trupanion.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Healthy Paws Insurance is AMAZING

My cat got a urinary tract infection and had to undergo a series of tests at the hospital to rule out anything more serious, and also he needed 3 different medications for a couple of weeks. My claim was over $1000 and I'd only been with Healthy Paws for a few months. Healthy Paws were brilliant and I can't recommend them highly enough - they email you at every stage of the claim and I got a quick refund within a week of submitting all the paperwork .. and the best thing is that it can all be done via their phone app .. it's really straightforward, easy and quick to submit - no super long forms to fill in. Their system is really user friendly.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

great customer service, fast and easy to deal with

I am thankful that my employer Scripps Health has this insurance available and that I signed for the services. I got it since I first got my dog and even when I have not use it for illnesses or accidents, it gives me peace of mind to know that it is available. I use it mainly for routine exams, labs, medications and shots. The claim process is alwasy fast and easy to follow. The customer services is alwasy great. Checks always arrive fairly quick. Highly recommended insurance.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review