218,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My dog started vomiting blood was lethargic and had soft stool.
My dog started vomiting blood, was lethargic, and had soft stool. She had not ate for 2 days. I called her vet and they said to take her to ER- which I did. They could not figure out what was wrong with her after doing several tests. Trupanion did not pay at the time because they needed to look into it more. My dog has never vomited blood before or became so lethargic. I was scared. This was sept 21st. On Oct 5th I sent them an email asking why it took so long to process the claim. I got a response saying they are looking into it. Today is Oct 18th and still no response. I am paying for 2 dogs to have insurance thru trupanion. I had heard from a friend that they paid in a timely matter- but I guess they pick and choose who they pay on much like humans insurance- anyway- I am very very disappointed in them. Tomorrow I am taking my dog to her vet since she is still having the same symptoms.
Insurer: Trupanion
By: Mary
Mischievous Miss Chief is on the mend!
I never thought that I would need the insurance but a short time ago my cat started loosing weight and behaving unusual. She was diagnosed with hyperthyroidism. She has had the appropriate diagnostics and was just treated for the condition with Radiocat R-131. Treatment to date has been covered as stated in the policy and I see no reason to believe that the Radiocat and followup treatment wouldn't be as well. Thanks!
Insurer: Trupanion
By: David
Melissa was very kind and helpful!
Melissa was very kind and helpful!
Insurer: Trupanion
By: Rosemary
J. Gill
It was easier than I expected and took almost no time to complete. I couldn't ask for anything to be changed
Insurer: Trupanion
By: James
High insurance review scores and super helpful customer service
High insurance review scores and super helpful customer service
Insurer: Trupanion
By:
Great customer service!
Great customer service!
Insurer: Trupanion
By: Cheryl
Great Claims Experience with Trupanion
After submitting the claim, Trupanion kept me in the loop on where my claim was in the process, and I got my money quickly. Truly great experience.
Insurer: Trupanion
By: Andrea
Given that we are now on a fixed income (retired) we were concerned about continued raises in policy cost.
Given that we are now on a fixed income (retired) we were concerned about continued raises in policy cost. Trupanion representatives have been very helpful.
Insurer: Trupanion
By: