219,493+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,493 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ken Iles was great
Ken Iles was great! Called me when he said he would and answered all my questions. Was complete and easy to work with!
Insurer: Nationwide
By: Brian Hockel
I honestly regret choosing Embrace Pet…
I honestly regret choosing Embrace Pet Insurance. My experience with them was beyond frustrating and felt incredibly misleading. I submitted a claim and waited over 5 MONTHS for them to process it — only for them to deny it in the end. During those entire 5 months, it felt like they were just dragging things out while continuing to collect my monthly payments. The worst part was that they kept claiming they were “waiting on specific documents” from my veterinarian, even though my vet had already sent ALL consultation notes and records multiple times. Instead of actually calling the veterinary office to resolve the issue quickly, they would only send emails back and forth, causing even more delays. I personally tried to send the documents myself to speed things up, but customer service repeatedly told me there was “nothing they could do” and that I just had to wait. No urgency. No support. No accountability. Then after waiting over 5 months, they finally denied the claim by saying the condition was “pre-existing” or “pre-diagnosed.” After that, they denied THREE MORE of my claims as well. At that point, I felt completely scammed and misled. What’s the point of paying for insurance every month if they delay everything for months just to deny claims in the end? I canceled my policy immediately. I would never recommend Embrace to anyone who actually expects help when their pet needs care.
Insurer: Embrace
By: Aquela Guria
All the hype to have this coverage
All the hype to have this coverage. I paid more in my premiums that what I am going to be reimbursed. Still not sure this is worth it for the monthly cost +deductible +coins to get back what i got back. When i still have this policy until August I will still have paid more that the emergent service-+ sedation and tests than what I am being reimbursed for. The medicated food is not covered. Seems like if you find a reputable veterinarian that might be a better idea .
Insurer: Spot
By: RSC
If you are on the fence about pet…
If you are on the fence about pet insurance get off and run do not walk. They are TOP KNOTCH
Insurer: Embrace
By: Customer
Easy sign up
Easy sign up. Reasonable pricing, great option:)
Insurer: MetLife
By: Markas Villa
My dog had unexpected dental…
My dog had unexpected dental complications and SPOT covered the procedure...grateful!
Insurer: Spot
By: Julia Atwood
The first time I put in a claim
The first time I put in a claim, it was fine two days and they deposited into my account but the next time I put in a claim about two weeks later suddenly I can’t do it online. I can’t log into my portal. I have to mail it in so I have to wait. I waited an hour and a half on the telephone to find out what was going on and they simply say we’re having trouble. The techs are working on it so I’m done as much as I pay for four dogs. I want somebody that covers takes care of the claim and doesn’t give me the runaround Around.
Insurer: Embrace
By: J Hale
Easy and streamlined
Easy and streamlined. Thanks for making this so simple for our furry friends :)
Insurer: MetLife
By: Maura Boucher
Easy to use
Easy to use. clear delineation of levels of coverage, especially the comparison grid
Insurer: Nationwide
By: customer
It's been a fast and easy process to…
It's been a fast and easy process to apply. Waiting on approval, and card information in the mail.
Insurer: Nationwide
By: customer