217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace worked for purpose purchased
While the cost of the insurance is probably too high - It is probably too profitable for the company; the purpose of preventing a catastrophic expense with out pet worked well. Embrace did what was promised. The on the phone staff support regarding claims was great.
Insurer: Embrace
By: Tom
Been with Embrace a few years and it’s…
Been with Embrace a few years and it’s the the 1st claim all went smoothly.payments on time .sign up for straight into your account cheque takes a lot longer.
Insurer: Embrace
By: Mr s asprey
So glad my puppy is insured now!
So glad my puppy is insured now!! I wasn’t sure about enrolling with Fetch as I was looking at other pet insurance providers. So I decided to called Fetch. I had the pleasure speaking with Nadine Van Ness, wow! What an amazing experience!! Nadine was soooo helpful and patiently answered all my questions. She is very knowledgeable about Fetch’s policies. I immediately enrolled on the spot! Thanks Nadine!! 👏🏾😄🐶
Insurer: Fetch Canada
By: Simone
Easy questionnaire
Not too many questions and the questions were easy to answer.
Insurer: Sonnet
By: Anna Maria Romanski
Rotten customer servie
I have 3 dogs and have been with Figo via Costco for over a year. In order to register a pet, you must send in the last vet visit note including physical exam before they approve the pet insurance. I filed a claim last week and they put the claim on hold asking for the initial vet visit for this dog-WHICH THEY ALREADY HAVE! I had to call the vet and waste their time and also mine. Do NOT use this insurance. Try Lemonade instead as my family members use them and NEVER get hassled like this.
Insurer: Figo
By: barbara dupaul
easy
easy. affordable. not enough details such as...when does coverage begin etc etc. I have to purchase in order to have those answers.
Insurer: MetLife
By: ppanchorage
It was quick and easy to do and very…
It was quick and easy to do and very reasonable priced. I took advantage and paid it for the whole year
Insurer: MetLife
By: John Bankey
Claim denied
Horrible insurance! Signed up for insurance with Pets Best on 3/3. Brought our puppy home on 3/7. On 3/14 our puppy was having loose stools. We took her to vet trying to help our puppy and her new life with us. It was determined she was gassy. Fast forward to 3/18 when our new addition to the family started throwing up, lethargic, and was severely dehydrated. We rushed her to Blue Pearl Pet ER where she received care. I tried not to worry about the bill because I knew we had insurance on her. Our main focus was getting our puppy back to herself. I submit the claim to Pets Best Insurance where I was told that the claim was denied because it was pre existing illness and that the first claim was short of the 14 day window which in return denied our ER visit
Great customer service as always very…
Great customer service as always very polite and knowledgeable easy to get answers and fix any issues.
Insurer: Fetch Canada
By: Nikki Sharpe