154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 31, 2025

I have had 3 friends join now

I have had 3 friends join now. I tell them how much this helped us with our dog. Good to have my dogs had three surgeries since I’ve gotten this insurance so glad I bought it.

Insurer: MetLife

By: Lisa

Verified July 31, 2025

Easy to submit claims through the app…

Easy to submit claims through the app and get reimbursement.

Insurer: MetLife

By: Lindsay Huie

Verified July 31, 2025

knowledgeable

knowledgeable

Insurer: MetLife

By: David

Verified July 31, 2025

Takes a long time to review Claim

The app states the claim will be assigned in 3 business days. That has never happened. The last claim I had to resubmit 3 times and took almost a month to be assigned. It has always taken much longer than what is promised.

Insurer: MetLife

By: Michael Park

Verified July 31, 2025

Easy to submit a claim

Easy to submit a claim, quick review of claims and depositing funds in bank. Communication is good-MetLife sends emails that claim is being reviewed and also emails to tell that claim has been settled. Website is easy to navigate and informative.

Insurer: MetLife

By: Susan Ball

Verified July 31, 2025

Filing a claim was easy and quick

Filing a claim was easy and quick. Payment was done using Zelle and went straight into my account! I was very pleased with how the process went.

Insurer: MetLife

By: Laura Urban

Verified July 31, 2025

Process claims

Process claims quicky and conveniently . No hassle process.

Insurer: MetLife

By: Qiana Madden

Verified July 31, 2025

NO ONLINE ESTIMATES

NO ONLINE ESTIMATES DIFFICULT TO CHANGE POLICY AT ANYTIME DURING THE YEAR THE CUSTOMERS HAVE TO GO BACK AND FORTH TO GET THEIRR ESTIMATES You company does not provide ANY online estimates for what's available for coverage. This is crazy. I wanted to see how my rate would change if I changed my policy. WHY is this a secret? There is all kinds of tools available to make this happen. I also have Healthy Paws. I can at any time make a change to my policy. It will calculate the rate if I decide to change. So I can make a informed decision. It's almost like a negotiation. I informed that I had to call in a certain window to change the policy if I want to. I am disappointed that this is not at my fingertips. So what can be done to make this happen. Please see the Healthy Paws model. It would be be great if you could develop yours like theirs.

Insurer: MetLife

By: Carolyn Paredes

July 31, 2025

Gratitude

It was the first time as an dog owner to experience the cost in our baby Tyson undergoing surgery. I have not received anything yet but they have provided a break down of the insurance coverage support which am grateful for.

Insurer: Pets Plus Us

Veterinarian: Bellamy Animal Hospital Scarborough

By: Samantha

Useful
Verified July 31, 2025

Great turnaround

Great turnaround time from claim review to pay out!

Insurer: MetLife

By: Jenshrader

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