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Pet parents across the U.S. and Canada have left over 218,721 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have been a member of Trupanion for more than 10 years.
I have been a member of Trupanion for more than 10 years. It was a gift to my 4-legged friend, and makes his care much more affordable.
Insurer: Trupanion
By: Ron
I have always has a good experience with customer service I’ve always been pleased with the coverage I’ve received in my policy.
I have always has a good experience with customer service, I’ve always been pleased with the coverage I’ve received in my policy. Also the speed at which decisions are made regarding coverage and the speed of pay has been excellent.
Insurer: Trupanion
By:
I don't like that the deductible is per occurrence ($500 for me as anything lower was cost prohibitive with 3 dogs.
I don't like that the deductible is per occurrence ($500 for me, as anything lower was cost prohibitive with 3 dogs.) It should be that like human health insurance, whereas if you meet your deductible for the year you pay an 80/20 split. My deductible of $500 is so high that many times a visit to the vet is almost $500 or just over. Most often none of my visits get covered. The only time the insurance has really paid for itself is when my dogs have had to have back surgeries in the $10,000+ range. Unfortunately, my dogs are too old now and have preexisting conditions that would prevent me from switching plans.
Insurer: Trupanion
By:
High level of customer service
High level of customer service
Insurer: Trupanion
By: William
great response and helpfulness on online chat.
great response and helpfulness on online chat. Easy to submit claims.
Insurer: Trupanion
By:
Excellent fast service
Excellent fast service
Insurer: Trupanion
By: Trina
effortless easy competent
effortless, easy, competent
Insurer: Trupanion
By: Patricia