219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It has been a lifesaver with major health issues.
It has been a lifesaver with major health issues. We dont have to worry if we can afford the testing or treatments, we can focus on getting our baby healthy
Insurer: Trupanion Canada
By: Terri
I chose Trupanion because...
I felt the website was very informative. I appreciated the video explaining deductibles. I also felt the website showed how much the employees care about what they are providing because of how much they love their pets.
Insurer: Trupanion Canada
By: Nancy
Heard about it at the Vets from another customer.
Heard about it at the Vets from another customer.
Insurer: Trupanion Canada
By: Sheila
Friendliness and efficiency
Friendliness and efficiency
Insurer: Trupanion Canada
By: Karen
simply the best
first time experience dealing with the claim service and hopefully my last. the only reason i say that is because my dog is not only a part of the family as if he walked on only two legs but is also our best friend and a true companion and therefore hope nothing else will happen that we have to have him taken to the vet for treatment. trupanion was simply the best financial act i have ever considered and would beyond a doubt recommend them to anyone that has a pet
Insurer: Trupanion Canada
By: Joan
Excellent customer service
Excellent customer service
Insurer: Trupanion Canada
By: Eva
Customer service
Customer service
Insurer: Trupanion Canada
By: Janice
Always helpful I feel supported with my upcoming claims on my 2 dogs .
Always helpful , I feel supported with my upcoming claims on my 2 dogs .
Insurer: Trupanion Canada
By: Teresa
Long delay, but kind and professional.
Although my claim took a very long time to process, the agent was kind to explain to me the reasons for the delay (it was my first claim and my vets are francophones). I was surprised that a few things weren't covered by my policy, but no big deal.
Insurer: Trupanion Canada
By: Juliana
Greed should be the motto. Regret choosing this company.
If I could put I zero, I would. This is an absolute waste of money. If your dog has an ailment of any kind, be prepared to simply pay all the bills yourself. They will continue to ‘process’ your claim for several months and then inform you that they cannot process the claim due to them not having the documentation provided. When you submit a claim, you upload the receipt. How does it get lost? Obviously they had the information when they began to ‘process’ the claim. The point of getting this was to ensure that if anything were to happen to my dog, I would not have to worry about being able to choose the absolute best option without fear of going in massive debt in the other parts of my life. My dogs are like my kids and I am willing to do anything for them, but this was garbage. It was a considerable payment each month so they can slowly process a claim and then process it longer when they somehow do not have the receipt that you originally provided. It seems like a profitable system for them. Greedy and corrupt! Taking advantage of people who love their pets! This company knows what they are doing, getting monthly payments as they take as long as possible to get more of those monthly payments before they decide to even bother with their clients. Because it takes months to call a vet to verify that the invoice and treatment are real and whether or not it is covered?!? It is just ridiculous. They will make all of these promises and explain all of the ways that they help, but it is all lies. Just save that money each month for any possible emergency. At least it will be going towards something of use.
Insurer: Trupanion
By: Frustrated Customer