154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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Category with most reviews

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Verified July 31, 2025

MetLife Pet Insurance is the BEST!!

MetLife Pet Insurance is the BEST!!! Nothing compares, and we tried others.

Insurer: MetLife

By: Colin Hopkinson

Verified July 31, 2025

I submitted 3 claims for 3 of my pets…

I submitted 3 claims for 3 of my pets on the same date. One claim was processed right away, however, the other two claims are still processing. Just wondering why. Each claim was just an annual check-up, etc.

Insurer: MetLife

By: Catherine Brannan

Verified July 31, 2025

Your website is too difficult to…

Your website is too difficult to navigate.

Insurer: MetLife

By: Donna Banks

July 31, 2025

Super easy to submit a claim

Super easy to submit a claim! Short and sweet!

Insurer: Embrace

By: Terry Haney

July 31, 2025

Filing a claim was pretty straight…

UPDATE- Claim was approved im ONE DAY!!! WOW...I'm impressed! Filing a claim was pretty straight forward and smooth... Looking forward to getting our claim paid out timely...

Insurer: Embrace

By: Robert E Linville

Verified July 31, 2025

Takes too long to get your reimbursement and I've been declined reimbursement twice!

Takes too long for reimbursement. I was NOT made aware that you can use ZELLE on their app. to.be able to get reimbursed much quicker! I wasted a lot of.time attempting to FAX, both my DVM BILL and found out.after weeks of waiting that METLIFE REQUIRES a SOAP NOTE from the DVM, which most Veternarian Offices don't provide without asking for it do to MetLife's Claims Policy. Also, I had purchased most of.my puppies from PAWRADE and found.out over a year later that all my dogs are considered in the Bull Dog Family and they took.my Payment of an additional $250 for a 10 year of.a HEALTH GUARANTEE of your puppy and it took a mortality of one of my puppies from a personal tragedy, to find out that my expensive FRENCH BULL DOG and my BOXER were EXCLUDED from their 10 year health guarantee as I was told by PAWRADE's 10 YEAR HEALTH GUARANTEE.

Insurer: MetLife

By: Steve Freese

Verified July 31, 2025

Poorly handled claims

The last two claims were handled incompetently causing unnecessary back-and-forth emails which delayed the reimbursements.

Insurer: MetLife

By: Jocelyn Soriano

Verified July 31, 2025

Claim settlements are expeditious

Claim settlements are expeditious, fair, and thoroughly explained. Agents are easy to contact and are customer-focused.

Insurer: MetLife

By: Richard Murrow

Verified July 31, 2025

I have had 3 friends join now

I have had 3 friends join now. I tell them how much this helped us with our dog. Good to have my dogs had three surgeries since I’ve gotten this insurance so glad I bought it.

Insurer: MetLife

By: Lisa

Verified July 31, 2025

Easy to submit claims through the app…

Easy to submit claims through the app and get reimbursement.

Insurer: MetLife

By: Lindsay Huie

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