218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Horrible experience
My claim was denied and I was given zero explanation other than directed to "read my policy." I am confused, I pay for insurance for my cat to help with vet bills, but it doesn't work when my claims are denied! I would appreciate an explanation as to why my claim was denied. Thanks for nothing, Pet's Best (Pet's Worst).
Insurer: Pets Best
By: Jenny
Must Have for Accident Prone Pets
I have been with Figo for a while now and they have been great. Super easy to get help when I need it most. Reimbursement for accidents (like my cat, Rain, chipping a tooth that resulted in a root canal) was a smooth process. I can't believe I didn't join Figo earlier. Figo is a must have for accident prone pets like mine.
Insurer: Figo
By: Emily
Excellent customer service
Excellent customer service! Highly recommend if you are in need for pet insurance
Insurer: Trupanion
By: Nora
Can’t get a status update on claim
The customer service representatives that I have spoken to have been very courteous and kind, but I can’t seem to get a straight forward answer regarding the status of a claim submitted almost a month ago, which is very disappointing. I have called several times and have spoken with a number of different representatives. Apparently, the person assigned to my claim is non-responsive to customer service requests and does not update their notes so that others can provide an accurate status. I have had my policy with Trupanion for 6 years now, and am contemplating switching to another carrier because of this.
Insurer: Trupanion
By: Kimberlie
My dog had surgery on both legs
My dog had surgery on both legs. My claim with trupanion was handled promptly l was kept informed with my coverage at reasonable time. Overall pleased & would recommend to friends
Insurer: Trupanion Canada
By: Hilda
Excellent hassle-free claims payment
A friend referred us to healthy paws, and we are completely happy with it. Claims are processed and paid rapidly, with no second-guessing the vets. Our dog needed no care above our deductible for a few years after we got her policy, but in the past few months we have unfortunately had to take her to the emergency room twice including a 48-hour stay and to her regular vet for urgent care once. It has been hard, but not having to worry about the expenses has been great.
Insurer: Healthy Paws
By: Ann
My poor dog Giuseppe developed cancer…
My poor dog Giuseppe developed cancer before he was 2 years old. Trupanion has been covering his cancer treatment and the leg amputation he had to have due to the tumor since it first developed. We started his Trupanion Insurance when he was 8 weeks old. They've been fast, efficient and oh so caring about my dog. I don't know what we would do without Trupanion to help us along this most difficult time.
Insurer: Trupanion
By: Edward
you guys are awesome.
you guys are awesome. I tell everyone about you!
Insurer: Trupanion
By: Barbara