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still processing my claim after 3 months and now policy is no longer active
It's been more than 3 months since my dog passed away and I made the claim. The claim status remained as "processing" and now, I can't even log onto the portal because i don't have an active policy anymore. How am i supposed to get my money? Am I getting scammed?
Insurer: Pets Plus Us
By: Katie
This was a smooth and FABULOUS process
This was a smooth and FABULOUS process. I am so thankful that my vet suggested insurance for my pet.
Insurer: Pumpkin
By: Noralyn Giles
Delaney was Awesome she helped me with…
Delaney was Awesome she helped me with my issue and was very knowledgeable. Explained how to process my claims. It’s so nice to hear a pleasant person.
Insurer: Prudent Pet
By: Lynn Simmet
Franklin
Reaching Franklin was the best part. Calm, informative and very patient. Made the return process easy and efficient
Insurer: Nationwide
By: Martha Neil
It was easy to navigate
It was easy to navigate
Insurer: MetLife
By: Andrea Rivera
It was easy and informative.
It was easy and informative.
Insurer: MetLife
By: Mark Smith
Seamless and Simple
Seamless and simple. Clear and detailed information to make an informed decision.
Insurer: MetLife
By: Karen
great people, but that's about it
While every person I've interacted with is wonderful, their website is painfully slow, the premiums are crazy high, and they always try to find a way NOT to pay out for diagnoses that have existed for years.
Insurer: Trupanion
By: lou
TPLO surgery submission was successful
It takes time to gather all the paper work from birth or adoption to present situation requiring claims being filed. Having patience, it takes time to gather birth or adoption papers to present day. They process these quickly as well as sending communication. I spoke to 3 different representatives on the phone and each was was amazing. We highly recommend Healthy Paws. An update: We have completely filed all our surgical claims and everyone is wonderful helping us. We're working on her rehab claims right now, and sending claims as we pay her bill. The turn around is quick and efficient.
Insurer: Healthy Paws
By: Mrs. & Mrs. Kleinschmidt