154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 03, 2025

still processing my claim after 3 months and now policy is no longer active

It's been more than 3 months since my dog passed away and I made the claim. The claim status remained as "processing" and now, I can't even log onto the portal because i don't have an active policy anymore. How am i supposed to get my money? Am I getting scammed?

Insurer: Pets Plus Us

By: Katie

Useful
Verified December 03, 2025

Great and quick

Great and quick

Insurer: MetLife

By: Uriel Garanzuay

Verified December 03, 2025

This was a smooth and FABULOUS process

This was a smooth and FABULOUS process. I am so thankful that my vet suggested insurance for my pet.

Insurer: Pumpkin

By: Noralyn Giles

Verified December 03, 2025

Delaney was Awesome she helped me with…

Delaney was Awesome she helped me with my issue and was very knowledgeable. Explained how to process my claims. It’s so nice to hear a pleasant person.

Insurer: Prudent Pet

By: Lynn Simmet

Verified December 03, 2025

Franklin

Reaching Franklin was the best part. Calm, informative and very patient. Made the return process easy and efficient

Insurer: Nationwide

By: Martha Neil

Verified December 03, 2025

It was easy to navigate

It was easy to navigate

Insurer: MetLife

By: Andrea Rivera

Verified December 03, 2025

It was easy and informative.

It was easy and informative.

Insurer: MetLife

By: Mark Smith

Verified December 03, 2025

Seamless and Simple

Seamless and simple. Clear and detailed information to make an informed decision.

Insurer: MetLife

By: Karen

Verified December 03, 2025

great people, but that's about it

While every person I've interacted with is wonderful, their website is painfully slow, the premiums are crazy high, and they always try to find a way NOT to pay out for diagnoses that have existed for years.

Insurer: Trupanion

By: lou

Verified December 03, 2025

TPLO surgery submission was successful

It takes time to gather all the paper work from birth or adoption to present situation requiring claims being filed. Having patience, it takes time to gather birth or adoption papers to present day. They process these quickly as well as sending communication. I spoke to 3 different representatives on the phone and each was was amazing. We highly recommend Healthy Paws. An update: We have completely filed all our surgical claims and everyone is wonderful helping us. We're working on her rehab claims right now, and sending claims as we pay her bill. The turn around is quick and efficient.

Insurer: Healthy Paws

By: Mrs. & Mrs. Kleinschmidt

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