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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Customer service is very helpful when…
Customer service is very helpful when having issues.
Insurer: MetLife
By: Elena Wallace
THANK YOU SPOT!!!
Was super easy to file a claim for my kitty when he was injured, received my refund about 2 weeks after submitting. They covered everything they said they would with accordance to my policy. 10/10
Insurer: Spot
By: Callie Matthews
Fast response to claims and actually…
Fast response to claims and actually cover what they say they will. Much better than my previous insurance company.
Insurer: MetLife
By: customer
The process was straight forward and…
The process was straight forward and convenient.
Insurer: MetLife
By: Gary Bartlett
Would like this to go out on the first…
Would like this to go out on the first of every month
Insurer: MetLife
By: John G
Easy process to protect my finances and…
Easy process to protect my finances and my pets.
Insurer: MetLife
By: Kris White
Easy to navigate app
Easy to navigate app. Easy to submit claims.
Insurer: MetLife
By: Haley
Excellent insurance
Excellent insurance. Easy to use portal to submit claims. Very good experience with MetLife.
Insurer: MetLife
By: Ronald Appel
Great experience
The most important thing for me was the personal touch. She gave me the information I needed along with getting to know a little about me.
Insurer: Prudent Pet
By: anniemarkleygmail.com
Great customer service!
So far my claims have been honored on a timely manner and I always get a quick response when emailing or calling which is very unusual these days in customer service!
Insurer: Spot
By: Eileen ORourke