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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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A pyramid scheme
A pyramid scheme! They will never approve a big claim. My dog needed surgery in March 2021 and i was unable to reach anyone at their company regarding my claim from March 2021 until May 2021. They intentionally will not answer your emails or texts. They finally contacted me after i sent them a certified letter stating that i will be contacting the Wisconsin Department of Justice. A big pyramid scheme as they will never pay off a big claim. There are positive reviews here but they say “invited” which is basically fake reviews by the company. Dont fall for it. They simply replied on this post “that we pay a lit of big claims.” They didn’t even explain why it took almost two months to even talk to someone there. If your per is sick do you really want a company that you cannot get in touch with for almost two months???
Insurer: Pets Best
By: Barry
Easy website and easy to navigate.
Easy website and easy to navigate.
Insurer: ASPCA
By: Lucy Simmons
Great customer service!
Zach was super helpful in helping me get started! He even called me back multiple times, when we would randomly get disconnected. I never felt pushed to buy a certain package and all questions were answered kindly and confidently. Thankfully haven't had to use their services yet, but great customer service!
Insurer: Trupanion
By: Elyse Jo
I was expecting a long waiting period…
I was expecting a long waiting period before I received my reimbursement but it was received in a very timely manner. They paid 90 percent of my bill with no hassle
Insurer: ASPCA
By: Ruth Blanding-McClary
Trupanion is always there for me and my pets.
Trupanion is always there for me and my pets. It's nice to know that I don't have to pick and choose what treatment I can afford since Trupanion has my back.
Insurer: Trupanion
By:
Very caring staff.
Very caring staff.
Insurer: Trupanion
By:
Trupanion claims processing is easy
Very easy to submit a claim. Quick turn around time
Insurer: Trupanion
By:
Insurance is always a roll of the dice.
Very efficient at handling claims. I have yet to receive money as it is all under deductible. I did not have insurance for my last dog and we spent over $15,000 on her care, so we decided to insure our new dog. We shall see if it was a good choice.
Insurer: Trupanion
By:
Seamless claims process, efficient.
Very seamless. Best experience
Insurer: Trupanion
By:
You are a great insurance company and I am so happy I have coverage for Ridley but it is pretty expensive.
You are a great insurance company, and I am so happy I have coverage for Ridley, but it is pretty expensive. Overall, I am very satisfied.
Insurer: Trupanion
By: