154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 21, 2021

A pyramid scheme

A pyramid scheme! They will never approve a big claim. My dog needed surgery in March 2021 and i was unable to reach anyone at their company regarding my claim from March 2021 until May 2021. They intentionally will not answer your emails or texts. They finally contacted me after i sent them a certified letter stating that i will be contacting the Wisconsin Department of Justice. A big pyramid scheme as they will never pay off a big claim. There are positive reviews here but they say “invited” which is basically fake reviews by the company. Dont fall for it. They simply replied on this post “that we pay a lit of big claims.” They didn’t even explain why it took almost two months to even talk to someone there. If your per is sick do you really want a company that you cannot get in touch with for almost two months???

Insurer: Pets Best

By: Barry

Verified July 21, 2021

Easy website and easy to navigate.

Easy website and easy to navigate.

Insurer: ASPCA

By: Lucy Simmons

July 21, 2021

Great customer service!

Zach was super helpful in helping me get started! He even called me back multiple times, when we would randomly get disconnected. I never felt pushed to buy a certain package and all questions were answered kindly and confidently. Thankfully haven't had to use their services yet, but great customer service!

Insurer: Trupanion

By: Elyse Jo

Verified July 21, 2021

I was expecting a long waiting period…

I was expecting a long waiting period before I received my reimbursement but it was received in a very timely manner. They paid 90 percent of my bill with no hassle

Insurer: ASPCA

By: Ruth Blanding-McClary

Verified July 21, 2021

Trupanion is always there for me and my pets.

Trupanion is always there for me and my pets. It's nice to know that I don't have to pick and choose what treatment I can afford since Trupanion has my back.

Insurer: Trupanion

By:

Useful
Verified July 21, 2021

Very caring staff.

Very caring staff.

Insurer: Trupanion

By:

Useful
Verified July 21, 2021

Trupanion claims processing is easy

Very easy to submit a claim. Quick turn around time

Insurer: Trupanion

By:

Useful
Verified July 21, 2021

Insurance is always a roll of the dice.

Very efficient at handling claims. I have yet to receive money as it is all under deductible. I did not have insurance for my last dog and we spent over $15,000 on her care, so we decided to insure our new dog. We shall see if it was a good choice.

Insurer: Trupanion

By:

Useful
Verified July 21, 2021

Seamless claims process, efficient.

Very seamless. Best experience

Insurer: Trupanion

By:

Useful
Verified July 21, 2021

You are a great insurance company and I am so happy I have coverage for Ridley but it is pretty expensive.

You are a great insurance company, and I am so happy I have coverage for Ridley, but it is pretty expensive. Overall, I am very satisfied.

Insurer: Trupanion

By:

Useful

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