219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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At this point I am rating my response based on telephone services.
At this point I am rating my response based on telephone services. All I have spoken to have been very polite and helpful.
Insurer: Trupanion Canada
By: Christine
Ashley was extremely easy to talk to and gave me all the information I was seeking.
Ashley was extremely easy to talk to and gave me all the information I was seeking. It was a pleasure to talk with her I hope to have an interaction with here again some time .Stephen
Insurer: Trupanion Canada
By: Stephen
ALWAYS receive excellent customer service and love the instant claim submission and approval at the vet¡¦s office.
ALWAYS receive excellent customer service and love the instant claim submission and approval at the vet¡¦s office. Really gives us peace of mind... thank you!!
Insurer: Trupanion Canada
By:
Always have taken care of me.
Always have taken care of me.
Insurer: Trupanion Canada
By: Raz
I felt like a valued customer
The rep I spoke to was very nice & polite. I called for a variety of reasons, such as updating payment method etc. I felt like a valued consumer.
Insurer: AKC
By: Teri
Above and beyond in customer service
Cortney was above and beyond in her customer service. She answered every one of my many questions and was compassionate to work with throughout the process. She is an enviable part of your team and a pleasant example of your company! Thank you!
Insurer: AKC
By: Christa
Very helpful
Bryce was very helpful in helping me with this years options and renewal.
Insurer: AKC
By: Tracy
Have had a policy for one pet for…
Have had a policy for one pet for years; payments made through monthly debit by the company; my payment account information has never changed; last month I received an email on the date payment was due "Your account has been suspended". said my bank payment had been declined; I checked, no, it had not, it hadn't been presented; went to my account on the website, entered my payment information it kept stating "unsuccessful". Then I checked my bank, payment had been made; emailed them & they called back & said it was a system error, not to worry. This month I rec'd an email Cancellation of Policy Notification due to "non-payment". I called them, they asked that I go to the account page on their website & enter the payment information. I did, it was immediately paid. The rep said she would talk to the appropriate dept about the issue; I asked that she get back to me since it happened 2 months in a row after years of no problem. Next contact I received was in USPS "Pet Health Notice of Cancellation". dated same date I spoke with the rep; giving me less than 30 days til policy expiration. Does this company start canceling policies after they've been in force for a few years, consistently paid, zero claims, because they assume that the longer the hold the policy the more likely it is that a claim will eventually be submitted? Are they operating in good faith?
Insurer: Healthy Paws
By: Lynda Aird
Amazing!!!!!!!!!!
There are no words that can express my gratitude for Healthy Paws. My cat swallowed a long ribbon. They had to surgically remove it from her intestines. Healthy Paws covered everything. There was NO delay in getting the reimbursement. I have no idea what we would have done if we didn’t have insurance. Her surgery was around $5000. I am so thankful we got insurance and that we went with Healthy Paws.
Insurer: Healthy Paws
By: Candy Embry
Amazing
There are no words that can express my gratitude for Healthy Paws. My cat swallowed a long ribbon. They had to surgically remove it from her intestines. Healthy Paws covered everything. There was NO delay in getting the reimbursement. I have no idea what we would have done if we didn’t have insurance. Her surgery was around $5000. I am so thankful we got insurance and that we went with Healthy Paws.
Insurer: Healthy Paws
By: Candy