217,249+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,249 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,797 reviews

4.9
Healthy Paws

11,093 reviews

4.9
Fetch

5,422 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,958 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified December 05, 2025

Delaney was very helpful and friendly

Delaney was very helpful and friendly. Walked me through the process and even will send me forms via mail.

Insurer: Prudent Pet

By: Sean

December 05, 2025

Terrible customer support

I literally just want to log in, but the website directs me to authorize my login by clicking a link an an email it sends me. No issue, except that the link takes me to a page that says the link is expired or invalid - every time, regardless if I click it immediately. So I will choose customer support chat bot then. But the chat bot ends up just saying that due to high volume, the chat bot is not available, and to call the phone number. I've called the phone number and I am on hold with an estimated wait time of 45 minutes. I remember last time I needed something from Pets Best something similar happened and I was on the phone for over an hour. The technology and service for Pets Best is terrible!!! I get a discount through my work insurance but I do not know if it is worth it. Is this a real company or an entrepreneur that completely failed at scaling the tech and service operations and it is now completely bombing ? I just googled it and people posted on reddit about this 2 months ago and it's still not fixed. Definitely changing my provider next open enrollment...

Insurer: Pets Best

By: Jason

Useful
Verified December 05, 2025

Its great to have protection for my pet

Its great to have protection for my pet

Insurer: MetLife

By: Julio Bilbraut

Verified December 05, 2025

The representative was professional and…

The representative was professional and helpful and knowledgeable

Insurer: Nationwide

By: michelle evans

Verified December 05, 2025

You should request the medical record…

You should request the medical record during the application. There was no spot to put any vet information at all.

Insurer: Nationwide

By: customer

Verified December 05, 2025

super easy claim submission

super easy claim submission

Insurer: MetLife

By: megan

Verified December 05, 2025

Quick reimbursement with no hassle.

Quick reimbursement with no hassle.

Insurer: Pumpkin

By: Judith

Verified December 05, 2025

Great Service

Easy site to submit claims. Fast processing of claims. Full explanation of what was covered and what was not. Live MetLife Pet Insurance!

Insurer: MetLife

By: Karen Roth

Verified December 05, 2025

I just had a hard time with entering…

I just had a hard time with entering the bills.

Insurer: Spot

By: Carren Sturgis

Verified December 05, 2025

Easy to submit claims and quick refund

Easy to submit claims and quick refund

Insurer: MetLife

By: customer

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