154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,400 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,342 reviews
10,808 reviews
27,507 reviews
14,177 reviews
63,026 reviews
Category with most reviews
This chart shows the distribution of review categories.
I was disappointed with the waiting…
I was disappointed with the waiting time for the reimbursement payment. When I applied for this insurance, I was hoping that I would have to wait only one to three weeks in comparison to six weeks. When I asked for an explanation twice, I received two different answers: there was a shortage staff in the first chat and that it's time dependent based on other applications at the time in the second chat. This situation is making think about switching my pet insurance.
Insurer: Pets Best
By: Erika Agustin
I had the best experience on the phone…
I had the best experience on the phone during the hardest time,when my dog was hospitalized and then had to be put down.I really appreciate the lady on the phone giving me support and strength to deal with all the trauma.
Insurer: Prudent Pet
By: alla skatov
So happy with the service!! New member and within a week our pup deteriorated, BUT Trupanian was there for us!
So happy with the service!!! We signed up with Trupanian and a week later our 4 month old Pomsky Kai needed medical attention ASAP (foreign object in stomach). His health was declining quickly and as new dog owners, stress was HIGH! Payments were not on our mind, especially just investing in our lil guy not long ago. We signed up with Trupanian with the vet and knew insurance was important but last night truly showed the power of coverage. Dealing with this so late at night, this made our mind at ease and allowed us to focus on our pup. Our Kai went to two emergencies and Trupanian was accessible in moments. So so happy to have signed up so THANK YOU! Kai is kicking but today!
Insurer: Trupanion
By: Sabriena T
Had only been with Prudent pet for a…
Had only been with Prudent pet for a few months when I was informed my pet needed surgery for a mass. Claims have been paid quickly. Brian on claims very caring when I call and helpful, would recommend.
Insurer: Prudent Pet
By: Helen
Recent ER experience made easier
I recently had to take my pup to the ER for undiagnosed vomiting and diarrhea. When the vet recommended ruling out additional testing (ultrasound, bloodwork) to rule out an obstruction, I didn't hesitate because I knew Pets Best would cover 90%. It did take a month to get the coverage reimbursed which is longer than normal, but the process for reimbursement is quite easy
Insurer: Pets Best
By: Becca
So Slow and expensive for the high deductible….keep looking
Slow doesn’t even cover how slow they really are. This insurance has a high deductible- you are better off putting what you would pay in a savings account. Not worth it
Insurer: Pets Best
By: Jan
Healthy Paws wouldn't cover an Unhealthy Paw!
I joined Health Paws in 2017 and have been quite happy with their service. Until now. My 4-year-old Border Collie tore a pad on his paw that required veterinary attention. I submitted the claim only to be told that they were declining to cover the costs as it was a pre-existing condition - a torn paw! Quite ironic given the company name is "Healthy Paws." They told me that it was declined on the basis of an injury he suffered as a puppy in 2017. The 2017 injury wasn't even a torn paw pad. I appealed the decision and they couldn't even be bothered to reply. This is on top of the fact that they keep increasing my premium with no explanation. I canceled my policy and will try my luck with Lemonade.
Insurer: Healthy Paws
By: Michael O'Neill
Get insurance somewhere else..
Get insurance somewhere else. My little guy needs a surgery to help his breathing. They denied it because his first exam said he had a small nose but is perfectly healthy. Well Trupanion every pug and breeds such as Boxers, Bulldogs, King Charles Spaniels, Pugs, Boston Terriers, Shih Tzus, Lhasa Apsos, etc. have small nares! Go **** yourself you selfish money grubbing group of ********. You screwed me when i just want my puppy healthy. They don't cover any exam fees and either you have an extremely high monthly payment or a high deductible. After hours on the phone and having my veterinarian call them it all became a waste of time. After all this they say "GIVE JAX MY LOVE". SO FAKE! Go somewhere else!
Insurer: Trupanion Canada
By: Todd Howard
Let me pay 50 bucks to wait 10 days to…
Let me pay 50 bucks to wait 10 days to get coverage. Do you guys plan on reimbursement for the days not covered? Or do you lower first month to meet those days not covered. Sounds like You do neither appreciate it .
Insurer: Prudent Pet
By: Carter Allen
Dog got bit by a rattlesnake and racked…
Dog got bit by a rattlesnake and racked up a bill of over $2000. My insurance paid the majority of it with little to no fuss. Great service to have!
Insurer: ASPCA
By: disgruntled