154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 07, 2021

Great Expectations

Anica was most engaging, totally explaining everything I needed to know and what I needed to do to enroll in the program. Brava!!!

Insurer: Trupanion

By:

Useful
Verified August 07, 2021

I don't really know what you're asking here.

Based solely on the sign up experience. I'm new. Just joined Trupanion yesterday. But if future experiences are similar to my time with Sheila during the intake, then it's a home run.

Insurer: Trupanion

By:

Useful
Verified August 07, 2021

Because they didn’t get my apartment on the address. So I had to call back. I’m not sure if they got my payment date right it didn’t look like it on the email I got. If they don’t get that right. Than I will not be happy.

Because they didn’t get my apartment on the address. So I had to call back. I’m not sure if they got my payment date right it didn’t look like it on the email I got. If they don’t get that right. Than I will not be happy.

Insurer: Trupanion

By:

Useful
Verified August 07, 2021

Good status upsates

Good timely communication from trupanion on email and text re: status

Insurer: Trupanion

By:

Useful
Verified August 07, 2021

Honestly I had been thinking about getting insurance for the for a while but I saw testimonials constantly on We Rate Dogs instagram and all the questions they answered that just tipped it over the edge that Trupanion was the one.

Honestly, I had been thinking about getting insurance for the for a while, but I saw testimonials constantly on We Rate Dogs instagram and all the questions they answered, that just tipped it over the edge that Trupanion was the one. Especially because you can pay the vet right there and it doesnt have to be a reimbursement kind of thing. That sas the biggest selling point for me. Also the chat help was quick, responsive, personalized, and friendly.

Insurer: Trupanion

By:

Useful
Verified August 07, 2021

Seamless, transparent, choice

It was seamless. So easy to sign up and love that you can choose your own excess. The website had everything I needed for my investigation prior to signing up too - displaying the full policy online is transparency at its best!

Insurer: Trupanion

By:

Useful
August 07, 2021

Here are the facts

Here are the facts. The company fell victim to their initial success (caused by having a great product and great customer service) by being sold to a giant banking conglomerate. Now they increase their rates every year by about 30%. Mathematically speaking, if your dog turns 10 and you started with the advertised $20, you'd end up with $215 monthly and most dogs get significantly older. Greed isn't the only issue, incompetence is rampant as well. You cannot get a hold of customer service no matter how long you wait on hold while millions of people are looking for remote work during the pandemic. On top of that, they deny claims for made up reasons and when confronted, you are told 'take it or leave it'. This business feels like a giant fraud, as did my experiences with the business that owns this business. The apple doesn't fall far from the tree. There is a chance that all pet insurances work like that since this is the only one I tried but the market should clearly wipe this one out in favor of more competent ones. By the way, their website claims 'fast 5 day claims processing'. Check the reviews, the lie detector found that was a lie. It also claims not to raise the price of the policy because you filed a claim. How is raising mine then every year 30% and sends me an email that age is the reason?

Insurer: Pets Best

By: craiglist kijiji

August 07, 2021

It's worth it!

While the monthly fee seems costly when your pet doesn't have any issues, the minute something comes up, and there usually will be something that comes up at some point during your pet's life, you'll be so glad to have pet insurance, and to have chosen Trupanion. It's very easy to submit and track claims, and their support is top notch. You'll be thankful to have it when you need it.

Insurer: Trupanion Canada

By: Robyn Knox

August 07, 2021

Peace of mind

Peace of mind, knowing your pet is well protected and you do not have to mortgage your house.

Insurer: Trupanion Canada

By: Liliane Dubois-esnard

Verified August 06, 2021

I have yet to use the my the plan to…

I have yet to use the my the plan to date. Regards Shari crawley

Insurer: ASPCA

By: shari crawley

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