154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 13, 2021

Extremely helpful already.

Extremely helpful already. Great customer service.

Insurer: Trupanion

By:

Useful
Verified August 13, 2021

Fast response kind professional

Fast response, kind, professional

Insurer: Trupanion

By:

Useful
Verified August 13, 2021

Got in touch with someone immediately.

Got in touch with someone immediately. Extremely kind about our sick kitty and very helpful answering all of my questions.

Insurer: Trupanion

By:

Useful
Verified August 13, 2021

I have never needed to file a claim.

I have never needed to file a claim. I don’t know how well it will be handled. It is real easy to make payments to you.

Insurer: Trupanion

By:

Useful
Verified August 13, 2021

It was easy to submit the invoice.

It was easy to submit the invoice. All I had to do was attach pictures of my dog’s medical bills to your form. Within minutes of my submitting the invoice, I received a confirmation letter from Japan and letting me know that they were taking it on from there. I have done this in the past, and they repaid as much of the bill as possible in the shortest amount of time.

Insurer: Trupanion

By:

Useful
Verified August 13, 2021

Knowledgeable and extremely helpful

Knowledgeable and extremely helpful

Insurer: Trupanion

By:

Useful
Verified August 13, 2021

Thoroughly answered my questions and made me feel secure!!

Matt answered my many questions thoroughly and patiently. I thought secure that I was getting the absolute best service from the best company for my baby cat. I left a good review for Matt and I got an email saying that his supervisor was notified of my good review and that made me feel good to know that he was acknowledged! Thank you so much for everything!

Insurer: Trupanion

By:

Useful
Verified August 13, 2021

Matt was excellent and Very understanding of my frustration with the situation i was dealing with.

Matt was excellent and Very understanding of my frustration with the situation i was dealing with. He said he would make sure to fix it and call me back later in the day which he did exactly that, and even was able To call me back ten min later as i was on the phone with the surgeon re my dog. I cannot even really think of anything that could have improved my customer experience, which i rarely ever feel that way about an experience with a company where i had a real issue. Matt is the kind of person you want to keep as an employee!

Insurer: Trupanion

By:

Useful
Verified August 13, 2021

Representative was friendly and efficient.

Representative was friendly and efficient.

Insurer: Trupanion

By:

Useful
Verified August 13, 2021

Responsive and informational interchange to address my concern.

Responsive and informational interchange to address my concern.

Insurer: Trupanion

By:

Useful

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