154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,466 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,347 reviews

4.9
Healthy Paws

10,809 reviews

4.9
Fetch

27,512 reviews

4.9
Pets Best

14,179 reviews

4.9
Trupanion

63,031 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 18, 2021

Excellent Company

I have had Healthy Paws pet insurance from the day I brought my dog home. I researched all of the pet insurance companies and found Healthy Paws reviews to be the best. I really liked that there was only one annual deductible and no other caps on diagnoses or total amount of claims. Still, I was hoping that I would never need them. Unfortunately, I did ... several times over the last 6 years, most recently when my dog was diagnosed with a horrible eye disease. Every time I submitted a claim, Healthy Paws processed it quickly and easily. Given the enormous stress of my dog's illness, the last thing I needed was to have to fight with an insurance company. That was not the case with Healthy Paws. And, they followed up asking how my dog was doing. Excellent company with excellent customer service.

Insurer: Healthy Paws

By: Joe Cristina

August 18, 2021

I received great help with setting up…

I received great help with setting up my account.

Insurer: Trupanion

By: Carolyn Krams

August 18, 2021

Peace of mind with Pets Best is priceless!

The peace of mind with having Pets Best insurance is priceless! My 6 year-old dog recently had a small bump under his skin, which thankfully turned out to be just a benign cyst. Vet visits can often times be expensive, especially with the unknown of something like this. Having pet insurance helps take the worry away from dealing with costly medical expenses. I recommend Pets Best to any pet parents out there ... they truly are the best!

Insurer: Pets Best

By: Lisa Tamargo

August 18, 2021

SO happy with this insurance!

When our little rescue girl, Bambi, came to live with us, I knew I wanted to get health insurance for her. I spent several hours researching companies & policies. I decided on HealthyPaws because they offered coverage for non-tradiional treatments as well as conventional ones, and they use part of their profits to support animal shelters. In the almost 4 years since taking out the insurance, HealthyPaws has been terrific. They are responsive to inquiries & reimbursement is very quick, usually within a week of the claim being submitted. The app is easy to use & the web site offers a very complete & up-to-date picture of the history of my girl's treatment submissions. I have no hesitation in recommending HealthyPaws to anyone looking for insurance for their pets & have recommended them to several friends, all of whom are just as happy as I am with their coverage & service! Thanks HealthyPaws for helping me take good care of Bambi!

Insurer: Healthy Paws

By: Ellen

Useful
Verified August 18, 2021

Trupanion Rocks!

Trupanion has been absolutely wonderful. I highly recommend this insurance. They are very quick with their payments. I’ve had them almost 9 years and have never had a problem. Do yourself a favor and get Trupanion.

Insurer: Trupanion

By: Peggy

Useful
Verified August 18, 2021

Over the moon happy with this Ins.

Could not be happier with this Ins. I have referred my whole family and friends

Insurer: Trupanion

By: Donna

Useful
August 18, 2021

Very easy to use interface and FAQ is…

Very easy to use interface and FAQ is incredibly informative. Uploading invoices & receipts is a breeze and claims are processed in an efficient manner. Would recommend setting up the direct deposit if able. Overall a great service and the best insurance company I've ever dealt with. If i could give more than five stars i would.

Insurer: Pets Best

By: Charlie S.

Verified August 18, 2021

Policy date Aug 12

Policy date Aug 12, 2021. Coverage starts Aug 26, 2021. Renewal should be Aug 26, 2022. If it were Aug 12, 2022 then I would be paying for 351 days of coverage not 365 days of coverage. No a major deal breaker but not equitable.

Insurer: Spot

By: Morris Chubb

August 18, 2021

Poor Communication, Poor Claims Coverage

Extremely poor communication. Would just send rejected claim after rejected claim, leaving 14k from an extended sitting in limbo for months before rejecting a claim. I would have to call weekly (waiting 1-3 hrs on hold on their phone line because there is no email or chat communication...) and then go through 3-4 reps to get the status of my claim(s) and argue myself why the extensive evidence provided by my vet for my cat's medical records. I have paid over $50 per cat per month and honestly have had less than $400 of over $20k of claims covered over the years. My visit with the vet prior to the insurance kicking in had a complaint of vomiting on the record, which has lead to rejections of health claims ranging from liver infection to (I kid you not) a torn claw. I know you have to fight insurance frequently to get coverage but even the process to get a claim status is extremely time consuming and painful. The app is also very poorly written, buggy and crashes frequently, resulting in duplicate claims or missing information on claims which is another 2-3 hrs of waiting in a phone hold line to fix.

Insurer: Pets Best

By: K

Useful
Verified August 18, 2021

I highly recommend Trupanion

Trupanion has come through for me many times. I submitted my claims and 2 days later I'm paid! I highly recommend them. Having pet insurance gives you peace of mind so that you will never hesitate in getting the best of care for your cherished furbaby.

Insurer: Trupanion

By: Vita

Useful

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