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Latonya was well able to answer all of my questions.
Latonya was well able to answer all of my questions. She’s extremely knowledgeable and patient as well as very professional.
Insurer: Trupanion
By:
I've always been helped when I call Trupanion.
I've always been helped when I call Trupanion. They have great customer service folks.
Insurer: Trupanion
By:
It's just a huge relief to have when needed.
It's just a huge relief to have when needed.
Insurer: Trupanion
By:
Deborah
It was very easy to fill out the enrollment page.
Insurer: Trupanion
By:
Not like regular health insurance
I might suggest they look around. My dog a potential, but not proven upper tooth issue a year ago. If it was a real tooth issue, one week of antibiotics would not have fixed it. She then had a lower jaw tooth issue 6 months later, which required her to go to a few different vets including a dentist. Instead of looking at what had happened last year & making a decision, Trupanion decided to look at the rest of her medical records for even beyond that issue in June. It ended up taking months to get it figured out, when Trupanion should have been focusing on what had happened up until the date of the issue in June. Not taking every other medical issue after that. I also am not happy that it isn't like regular insurance. The deductible is per case, not per year, and the premium can increase like car insurance any time you have a medical issue. Not like real health insurance. Which doesn't seem fair.
Insurer: Trupanion
By:
I chose this score because I have always had a very positive experience with Trupanion.
I chose this score because I have always had a very positive experience with Trupanion.
Insurer: Trupanion
By:
Great attitude whe I spoke on the phone
Great attitude whe I spoke on the phone
Insurer: Trupanion
By:
Friendly staff eager to help
Friendly staff eager to help
Insurer: Trupanion
By: