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We have five beautiful Labs
We have five beautiful Labs. The oldest is 12 years old in his life he has been through a splenectomy benign, and a survivor of cancer twice, and he is doing well. Trupanion has been there for us not only with their best coverage but also the fact that they take care of everything so we can focus on our pets getting well. I feel comfortable having them on my side. Thank You Trupanion for the health of all our pets!
Insurer: Trupanion
By: Susan
Confusing claim process, poor communication, handlers don't read info provided
Very frustrating attempt at getting a claim submitted. My dog was sick, we took her to the vet. She was diagnosed with a UTI, put on treatment. This was not a preventative visit. I submit the claim to Healthy Paws. They write back asking for my dogs full prior medical history. I get this info from her vets and supply it to the company. Again, they ask for her full history. So I provide it again. This is repeated 3 or 4 times. Eventually, they deny my claim for not providing the information requested. I PROVIDED IT 4 TIMES!!!!! This seems like a scam to steal your premiums and not pay any claims. I asked the company for more info but nothing was provided.
Insurer: Healthy Paws
By: Sam
Five star company
My three year old athletic lab had sudden pain a year ago in her front paw. At first we thought she broke her sesamoid bone(which she did). It turned out that there was an enlarging bone cyst. She had expensive imaging and ultimatley had to have the toe removed. She runs agility and runs with me every morning. Her pain with walking is now gone. Having the peace of mind that she had insurance coverage decreased the stress immensely. Trupanion was so easy to work with. Claim submission was clear and easy. My daughter who is a veterinarian recommended Trupanion. I am so grateful for this company.
Insurer: Trupanion
By: Rebecca
Honestly price is firm and agreeable so I recommend it
Honestly price is firm and agreeable so I recommend it
Insurer: Trupanion Canada
By:
I give a 7 because there is always pros and cons to insurance I have to have an extremely high deductible to even afford to pay for the insurance and then the cost keeps going up.
I give a 7 because, there is always pros and cons to insurance, I have to have an extremely high deductible to even afford to pay for the insurance and then the cost keeps going up. Which almost priced me out but I phones they realized I was paying the wrong amount so for this year I can stay.
Insurer: Trupanion Canada
By:
It is taking a long time to process and give feedback on a claim
It is taking a long time to process and give feedback on a claim
Insurer: Trupanion Canada
By:
Our previous dog had a number of medical issues.
Our previous dog had a number of medical issues. We recommend Trupanion to all friends and family members getting a new pet. Made those difficult scenarios so much easier to deal with
Insurer: Trupanion Canada
By:
Quick and easy
Prices are reasonable and quick and easy to sign up .
Insurer: Trupanion Canada
By:
10-Oct
The agent was knowledgeable and informative
Insurer: Trupanion Canada
By:
Good Coverage. Unfortunate Wait Time.
Wouldn't take credit card on mobile online site and 5 day accident coverage. I signed up in the morning and unfortunately had to take my cat to emergency vet at night due to an accident.
Insurer: Trupanion Canada
By: