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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Michael was awesome.
Michael was awesome. Went over and beyond to help.
Insurer: Trupanion
By:
1
1. I like the "choose your own deductible" feature 2. 90% reimbursement of covered services per illness after deductible met 3. Plan materials are clear and easy to understand. 4. Customer service is good! 5. Prompt reimbursements.
Insurer: Trupanion
By:
A 28% rate increase in one year.
A 28% rate increase in one year. I think that is unacceptable
Insurer: Trupanion
By:
Aaron was beyond helpful and knowledgeable He answered ALL of my questions and was very pleasant
Aaron was beyond helpful and knowledgeable He answered ALL of my questions and was very pleasant
Insurer: Trupanion
By:
Excellent customer care
Excellent customer service and quick remittances on claims
Insurer: Embrace
By: Cathie
To God be All the Glory.
To God be All the Glory.
Insurer: ASPCA
By: John Gonzales
Very easy and responsive claims processing
I have had Healthy Paws pet insurance from the day I brought my dog home. I researched all of the pet insurance companies and found Healthy Paws reviews to be the best. I really liked that there was only one annual deductible and no other caps on diagnoses or total amount of claims. Still, I was hoping that I would never need them. Unfortunately, I did ... several times over the last 6 years, most recently when my dog was diagnosed with a horrible eye disease. Every time I submitted a claim, Healthy Paws processed it quickly and easily. Given the enormous stress of my dog's illness, the last thing I needed was to have to fight with an insurance company. That was not the case with Healthy Paws. And, they followed up asking how my dog was doing. Excellent company with excellent customer service.
Insurer: Healthy Paws
By: Joe
Top Tier Answers
I cannot for the life of me remember the woman I spoke with’s name, but she was extremely helpful and I’m glad she reached out because she clarified EVERYTHING I needed to know about my dogs insurance policy. Before she called me I kind of was just going with the flow and not really knowing how it actually worked, now that I’ve spoke with the person I spoke with I can honestly say I have 0 questions because they’ve all been answered on a top tier level for me.
Insurer: Prudent Pet
By: Summer Harvey
Excellent service for a year now
Excellent service for a year now. My sweet Cavalier King Charles required major dental surgery at 7 months and an MRI and overnight in critical care for Ehrlichiosis from a tick bite at 15 months. Trupanion assisted with the expenses in accordance with their policy guidelines in a very timely manner. It is a comfort to know I have this excellent pet insurance so that I can get Toby the care he needs -highly recommend.
Insurer: Trupanion
By: Marcia Brenowitz
Excellent Company
I have had Healthy Paws pet insurance from the day I brought my dog home. I researched all of the pet insurance companies and found Healthy Paws reviews to be the best. I really liked that there was only one annual deductible and no other caps on diagnoses or total amount of claims. Still, I was hoping that I would never need them. Unfortunately, I did ... several times over the last 6 years, most recently when my dog was diagnosed with a horrible eye disease. Every time I submitted a claim, Healthy Paws processed it quickly and easily. Given the enormous stress of my dog's illness, the last thing I needed was to have to fight with an insurance company. That was not the case with Healthy Paws. And, they followed up asking how my dog was doing. Excellent company with excellent customer service.
Insurer: Healthy Paws
By: Joe Cristina