154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 31, 2021

So far, I have received two checks reimbursing me for emergency services.

So far, after putting in 4 claims, two were paid as they represented sudden illness. Two were denied as being pre-existing conditions. Checks came very quickly. I cannot complain about service and coverage.

Insurer: Embrace

By: Margaret Silver

August 31, 2021

Trash

They don't cover common claims, they're incredibly slow (It took them 2.5 months to process my claim), and it takes a while to get someone on the phone. However, the customer service is quite good, so they got upgraded from 1 to 2 stars.

Insurer: Pets Best

By: Andrew

August 31, 2021

Highway Robbery

I am so upset and extremely disappointed in Trupanion. Be prepared for off the charts increase in premiums every year. Last October they raised my rates close to 20.00 per per, I have four animals. Now they just did it again. I’m paying almost 200.00 more per month then what I was paying two years ago. When I signed up they told me I would have minimal increases. A total misrepresentation of the truth. Be aware and search around for a company that cares about the middle class and doesn’t cater to the wealthy.

Insurer: Trupanion

By: Kathy

August 31, 2021

Dental Treatment

We have had Pets Best for 3 years and completely satisfied. My Golden just went thru dental surgery and I was completely satisfied with the results from my claim. Took about 4 weeks but was handled very professionally. Very happy with the policy.

Insurer: Pets Best

By: Madeline

Useful
August 31, 2021

Pleased with service

Claim was processed promptly and accurately. EOB is easy to understand. Like the email updates.

Insurer: Pets Best

By: MC

Verified August 31, 2021

Prudent Pet is fantastic!

I have two dogs that mean the world to me and I am so glad I found Prudent Pet! Their customer service representatives are always friendly and helpful and their claims processing is extremely quick. I have always been reimbursed within a few days of submitting my claim. I highly recommend Prudent Pet to anyone looking for great coverage, at a great rate for their dogs and cats!

Insurer: Prudent Pet

By: SMC

August 31, 2021

This is the best pet insurance company ever!

I have been extremely satisfied with Healthy Paws! My puggle Emmi has had several surgeries for her mast cell cancer-which has come back several times. Healthy Paws quickly processes my claims and is very up front with their extremely fair reimbursement amount for services. Pet insurance has allowed me to take the best care of Emmi that I can. The reimbursement checks are mailed out so quickly-it's amazing. I only wish my medical insurance was this good!!! Thank you so much Healthy Paws!

Insurer: Healthy Paws

By: Amy

Useful
August 31, 2021

So far very easy to deal with Insurance company

Purchased a policy from Lemonade for our new golden retriever puppy. I chose 100 000$ with 250$ deductible and wellness plan. Total monthly cost 55$. The puppy had his physical and shots last night. I filed a claim to be reimbursed for parasite test and 3 vaccines. The claim was approved in 5 secs. So far I am very impressed and pleased. Claim was very easy to file thru the app.

Insurer: Lemonade

By: Anastasia

Useful
Verified August 31, 2021

a very satisfied customer

quick efficient service - excellent plan

Insurer: Trupanion Canada

By:

Useful
Verified August 31, 2021

Pet insurance review

We have had a run around trying to get our claim accepted. It was unclear what extra information was needed. Claim got denied because records from previous owner were not released and now is getting reopened with the additional info. Has been frustrating. Hope we can get reimbursed after paying into it for years

Insurer: Trupanion Canada

By:

Useful

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