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Trupanion helped us and our dog through a difficult time.
Our dog Willow was recently diagnosed with a brain tumor. Luckily, the prognosis with radiation was good -- the potential for a return to normal life for several years. So, we agreed to have the procedure, which cost $19,000. It went well, but during the anesthesia Willow caught a bacterial pneumonia, a common risk with dogs suffering neurological conditions while under. This additional treatment ended up costing $6,000. We got Willow home and she is doing well. Within one week, Trupanion had processed both claims and paid 90 percent of the costs (after our deductible) -- exactly as they said they would. There was no hassle, no haggling, no anything. I recommend them without reservation. You will get the coverage you agree to, and the customer service people will be kind to you when you interact with them. Which is pretty much the best thing you can say about an insurance company.
Insurer: Trupanion
By: Geoffrey
So far so good.
It was easy to sign up but that was just 3 days ago. I have no idea about customer service or how easy it will be should I ever need to make a claim
Insurer: Trupanion Canada
By:
No fuss, easy to sign up.
It’s was very easy to sign up! A couple of clicks and I was done.
Insurer: Trupanion Canada
By:
Billing
My Vet works well with Trupanion. Direct billing and quick answers back to what is covered and what isn't. Email also received almost immediately from Trupanion with itemized receipt. Thanks so much to the crew at Trupanion.
Insurer: Trupanion Canada
By:
Trupanion first claim experience.
My Veterinarian’s office looked after all the claim information.
Insurer: Trupanion Canada
By:
100% Recommended
Quick, efficient and a very simple on-line claims process.
Insurer: Trupanion Canada
By:
Chevy Chase's Dad
Service was exceptional, quick & very positive
Insurer: Trupanion Canada
By:
Rob C Retired animal lover
The rep I dealt with was very helpfull and professional, they were given a good review and were recommended by the rescue we dealt with.
Insurer: Trupanion Canada
By:
No hassle claims
Very fast settling claims
Insurer: Trupanion Canada
By:
Claim Processing
Very good. The claim was processed quickly, as usual.
Insurer: Trupanion Canada
By: