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Couldn’t be more happier with our…
Couldn’t be more happier with our choice of Puppy Insurance, TEDDEE BEAR says thank you!
Insurer: Pumpkin
By: Gloria C
Greatest
Gracias the best I have ever known its beautiful thank u
Insurer: ASPCA
By: Monique Artis
Great customer service, fast turn-around on claims!
I've been with Trupanion for over 10 years; I signed up when they were quite new. As they grew, I figured their customer service would not be as good, and that claims turn-around would slow down. All these years later, I'm pleased to report that not only is the customer service still stellar; the claims process is faster and easier than it was when I first joined. My reimbursements arrive via direct deposit within a few days of submitting a claim online, and the coverage is usually reasonable and in line with my expectations (I did appeal two denials once and won - This was also an easy process). I have recommended Trupanion to many vets and pet owners. I am certain there is not a better pet insurance provider out there. Also: when your pet develops a chronic condition, like Osteoarthritis, having the extra 'Complementary Care and Wellness' package brings such peace of mind - Our dog's arthritis is getting worse, and the extra coverage is paying for most of her cold laser therapy and Adequan treatments - She is doing so much better and is a very happy and active dog once again. Thank you, Trupanion!
Insurer: Trupanion
By: demonkitty
This company is excellent
This company is excellent. Not just because they actually pay out on claims, but also they are efficient, thorough and very fast. We had the unfortunate experience of our dog coming down with some sort of virus and a also some kind of hard growth on her belly. She needed x-rays, ultrasound, bloodwork, stool tests, the whole gamut. Turned out it was just a Gastrointestinal infection and some fatty tissue build up which turned out to be harmless and she was OK after a few days with some medicine. You just don’t know any of this until after the visits, but those few visits to the emergency vet cost me over $2000 in the course of three visits over 8 days. I submitted a claim after each visit and it was promptly processed and reimbursed within a couple of days each time. I hope we don’t have to use our insurance very often, but it’s nice to know that if we do we have a reliable company now.
Insurer: Healthy Paws
By: Phillip Biondello
CLAIMS NOT PROCESSED
Company never responds to claims. I placed 2 claims for my cat's treatment. Neither one has been processed. Nobody ever answers their phone. Put on permanent hold and left my phone number for call back which never happened. Never even received the promised gift card for signing up. Will report to the State Insurance Commissioner.
Insurer: Spot
By: JEFFREY
CLAIMS NOT PROCESSED
Company never responds to claims. I placed 2 claims for my cat's treatment. Neither one has been processed. Nobody ever answers their phone. Put on permanent hold and left my phone number for call back which never happened. Never even received the promised gift card for signing up. Will report to the State Insurance Commissioner.
Insurer: Spot Canada
By: JEFFREY
Three Dog Insurance
Three Dog Insurance We have 3 dogs from 2 to 8 years old. Any insurance for older dogs is hefty but when she had TPLO surgery Pet's Best saved us!!!! We get her and another dog's daily meds with reimbursement. Only criticism - length of time to hear back on our claims.
Insurer: Pets Best
By: Catherine C
My dog has been insured with Trupanion…
Trupanion is better than medical insurances for humans. My dog has been insured with Trupanion since he was a puppy. He is now 9yo. He was recently diagnosed with Cushing disease. The treatment is very expensive and life-long. Fortunately, Trupanion covers it all. The staff at Trupanion assured me not to worry about future expenses related to Cushing, and that it is fully covered. So far, the treatment exceeded $6k, and Trupanion reimbursed at 90%, except exams. I don’t know how my dog would have made it without Trupanion. I'm very thankful.
Insurer: Trupanion
By: Emilie L.
Good company but need to speed up processing time.
I like the easy system to upload claims, check status, make changes to the policy. I would recommend PetsBest to family and friends. The only reason why I am giving a three stars is because the processing time is way too long. It wasn't like that way when I first enroll.
Insurer: Pets Best
By: Katia Lara
Company never responds to claims
Company never responds to claims. I placed 2 claims for my cat's treatment. Neither one has been processed. Nobody ever answers their phone. Put on permanent hold and left my phone number for call back which never happened. Never even received the promised gift card for signing up. Will report to the State Insurance commissioner.
Insurer: Spot
By: Jeff Sky