154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

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Pets Best

14,177 reviews

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Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 08, 2021

Exceptional customer service!

Exceptional customer service!

Insurer: Trupanion

By:

Useful
Verified September 08, 2021

Fast, Friendly and Efficient Service

Fast, friendly and efficient!

Insurer: Trupanion

By:

Useful
Verified September 08, 2021

Good service

Good service

Insurer: Trupanion

By:

Useful
Verified September 08, 2021

Great Value for the Money

I actually spoke with only one representative but he was so helpful and provided me with all of the information I was looking for. He followed through with everything he promised to provde me. I was very impressed. This helped me make my decision.

Insurer: Trupanion

By:

Useful
Verified September 08, 2021

I always get fast courteous and friendly service for all of my questions!

I always get fast, courteous and friendly service for all of my questions! Thank you!!

Insurer: Trupanion

By:

Useful
Verified September 08, 2021

I have had great customer service.

I have had great customer service.

Insurer: Trupanion

By:

Useful
Verified September 08, 2021

i have had to call several times and they answer quickly and super nice and professional and very knowleadgable.

i have had to call several times and they answer quickly, and super nice, and professional and very knowleadgable.

Insurer: Trupanion

By:

Useful
Verified September 08, 2021

Did I miss something?

I sent in 2 separate claims on same invoice. One claim was for a new issue. ,one covered by you. I figured I’d get a listing of meds I’d paid for on the new issue, and an amount toward Reggie’s deductible. I haven’t received anything. I also checked his file on the app and didn’t find the claim. I resent last night only to be told I sent in a duplicate.

Insurer: Trupanion

By:

Useful
Verified September 08, 2021

Bbadell

I submitted a picture of the itemized receipt through the Trupanion app and that was it!

Insurer: Trupanion

By:

Useful
Verified September 08, 2021

I’m new to trupanion but every time I’ve called with a question your staff has been kind patient and very helpful!

I’m new to trupanion but every time I’ve called with a question, your staff has been kind, patient, and very helpful!

Insurer: Trupanion

By:

Useful

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