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Claims process is confusing.
Claims process is confusing. It's implied that by uploading an invoice and filling in the questions, the process is over. However a claim was made internally and the invoiced was not saved by Trupanion? The support person was very patient and nice. Thank you Jordan!
Insurer: Trupanion
By:
Efficient and immediate response from Trupanion.
Efficient and immediate response from Trupanion. I appreciate that.
Insurer: Trupanion
By:
Easy enrollment
Enrollment was quick and easy! I loved that there were multiple plans depending on what deductible was chosen!
Insurer: Trupanion
By:
Excellent snd timely service.
Excellent snd timely service.
Insurer: Trupanion
By:
Fantastic company
Fantastic company, such ease with direct billing. Never had any problems with claims. Thanks Trupanion
Insurer: Trupanion Canada
By: Karen
Ooodles of Poodle Gratitude!
Little Bowie, a black standard poodle pup was born on July 1st (Canada Day) in a hot and smoky British Columbia. He arrived at his new home in Alberta Aug 30th and was checked on September 2nd by his new vet and proclaimed to be in perfect health. They suggested we get pet insurance (we have Trupanion for our other dog) so I signed up immediately (before I forgot). Seemed like a no-brainer. The next evening, (Friday of a long weekend) Bowie was romping in the back yard when we noticed a limp and he was very subdued and hyperventilating. Rather concerned, we took him to the animal hospital where he was triaged immediately. Poor little guy had broken his leg and needed a splint and ongoing care. I was certainly not expecting to make an insurance claim the day after signing up, but I am grateful to Trupanion for their help. Having pet insurance is important when your furry friend is in need of medical attention and it is good to know that Bowie's health is in good hands. Thank you for help!
Insurer: Trupanion
By: Serena
Great customer service and makes…
Great customer service and makes insurance easy and transparent. One of my two dogs has had two surgeries that I would not have been able to cover without insurance.
Insurer: Trupanion
By: Roberto Charvel
Hands down best one out there
Literally the best out there. I have a year old german shepherd who has had about every problem out there. I never added the whole thing up but I know I was approaching six figures. I would do anything for my pup, so I would be in more debt than I would know what to do with and probably living in my parent's house without this company. Come with my absolute highest reccomndation.
Insurer: Healthy Paws
By: Scott
I never write a review but this company…
I never write a review but this company is far from professional. I insured my healthy dog to have piece of mind, first claim I have submitted after three years, they refused to process due to lack of medical history of a healthy dog even though I have shown our regular vet visits. I am not out for reimbursement anymore but I want others to be aware. It is a scam. They also kept increasing the monthly charges of last years but I have never complained. At this point, I am taking my case to consumer protection agencies.
Insurer: Healthy Paws
By: Ley Con
I couldn't be more grateful for having…
I couldn't be more grateful for having an existing pet insurance plan when my dog was diagnosed with lymphoma. Because of Pet's Best, we've been able to keep her healthily and happy for over a year since her diagnosis, which had given her only weeks to live without care. The only reason I gave 4 stars instead of 5 is because reimbursement often takes well over a month and having weekly treatments, I always feel like I'm waiting on reimbursement.
Insurer: Pets Best
By: Smith