154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

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Pets Best

14,177 reviews

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Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 09, 2021

Great service and helpful!

Fast and convenient claims processing.

Insurer: Trupanion

By:

Useful
Verified September 09, 2021

Great phone customer service and what seems to be a very simple claims procedure.

Great phone customer service and what seems to be a very simple claims procedure. This is my first claim in the three years that I have had the policy. I am hoping that reimbursement will be as easy!

Insurer: Trupanion

By:

Useful
Verified September 09, 2021

happy with the service and the plan very happythat insurance will pay dr direct and ii just have to make up the difference thanks

happy with the service and the plan very happythat insurance will pay dr direct and ii just have to make up the difference thanks

Insurer: Trupanion

By:

Useful
Verified September 09, 2021

I have a claim pending that was rejected for reasons that seem like a "knee-jerk" reaction rather than trying to gain an understanding about "pre-existing conditions" that didn't exist in this case.

I have a claim pending that was rejected for reasons that seem like a "knee-jerk" reaction rather than trying to gain an understanding about "pre-existing conditions" that didn't exist in this case. I chose Trupanion as an insurance provider that looks to help its insureds rather than looking for reasons NOT to pay a claim. At least that's the impression I'm left with resulting this claim so far. The reason I didn't mark it down with a lower score is a result of the superb handling of my questions and concerns on the Chat with "Kat". She was very polite, helpful, friendly and represented Trupanion in a very customer-focused fashion that I would have expected.

Insurer: Trupanion

By:

Useful
Verified September 09, 2021

Paula C

I have yet to be reimbursed fir any visits fir my dog and the claim is a preexisting condition or I haven’t met my deductible . Meanwhile the premiums continue to increase. If my dog wasn’t a senior I would not get this “insurance”

Insurer: Trupanion

By:

Useful
Verified September 09, 2021

informative responsive polite

informative, responsive, polite

Insurer: Trupanion

By:

Useful
Verified September 09, 2021

It was great and fast

It was great and fast

Insurer: Trupanion

By:

Useful
Verified September 09, 2021

I've only had one experience using the insurance.

I've only had one experience using the insurance. But it was with both of my pups. Great experience.

Insurer: Trupanion

By:

Useful
Verified September 09, 2021

Signing up for Trupanion

Just what I needed and done fast and easy.

Insurer: Trupanion

By:

Useful
Verified September 09, 2021

Michelle was generous with her time patient as we figured out solutions and personable as well.

Michelle was generous with her time, patient as we figured out solutions and personable as well.

Insurer: Trupanion

By:

Useful

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