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Great service and helpful!
Fast and convenient claims processing.
Insurer: Trupanion
By:
Great phone customer service and what seems to be a very simple claims procedure.
Great phone customer service and what seems to be a very simple claims procedure. This is my first claim in the three years that I have had the policy. I am hoping that reimbursement will be as easy!
Insurer: Trupanion
By:
happy with the service and the plan very happythat insurance will pay dr direct and ii just have to make up the difference thanks
happy with the service and the plan very happythat insurance will pay dr direct and ii just have to make up the difference thanks
Insurer: Trupanion
By:
I have a claim pending that was rejected for reasons that seem like a "knee-jerk" reaction rather than trying to gain an understanding about "pre-existing conditions" that didn't exist in this case.
I have a claim pending that was rejected for reasons that seem like a "knee-jerk" reaction rather than trying to gain an understanding about "pre-existing conditions" that didn't exist in this case. I chose Trupanion as an insurance provider that looks to help its insureds rather than looking for reasons NOT to pay a claim. At least that's the impression I'm left with resulting this claim so far. The reason I didn't mark it down with a lower score is a result of the superb handling of my questions and concerns on the Chat with "Kat". She was very polite, helpful, friendly and represented Trupanion in a very customer-focused fashion that I would have expected.
Insurer: Trupanion
By:
Paula C
I have yet to be reimbursed fir any visits fir my dog and the claim is a preexisting condition or I haven’t met my deductible . Meanwhile the premiums continue to increase. If my dog wasn’t a senior I would not get this “insurance”
Insurer: Trupanion
By:
informative responsive polite
informative, responsive, polite
Insurer: Trupanion
By:
It was great and fast
It was great and fast
Insurer: Trupanion
By:
I've only had one experience using the insurance.
I've only had one experience using the insurance. But it was with both of my pups. Great experience.
Insurer: Trupanion
By: