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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I never received an account number and…
I never received an account number and have not been able to log into my pet insurance account! Could someone tell me how to find my account number?
Insurer: ASPCA
By: Taylor
Processed wellness claim super fast
Processed wellness claim super fast! Yall the best #petsbest
Insurer: Pets Best
By: Stacia Ostroski
Excellent customer service
Excellent customer service, fast and fair on all our claims. Highly recommend them. Thank you for taking care of our standard poodle.
Insurer: Embrace
By: Sylvia Reihs
Well I haven't used the insurance yet
Well I haven't used the insurance yet, so we shall see how it pans out with a claim! Can't make an opinion yet
Insurer: Prudent Pet
By: Carol Ann Pacho
LONG processing time for claims
LONG processing time for claims, although once approved, they pay (by ACH) very quickly but oh, the processing of claims takes them so darned long! Example is vet visit on July 15, claimed next day and was approved September 8 and paid September 10
Insurer: Pets Best
By: GT
The best
Pets best has always been there for us. Simply the best.
Insurer: Pets Best
By: Mick Crawford
Thorough and Understanding
I appreciated their thoroughness in evaluation and response. They did things without me having to ask for them which was very appreciated after the passing of my pet.
Insurer: Pets Best
By: Samantha
I have always had a great experience…
I have always had a great experience with pets best. We have been with them for 5.5 years and always great.
Insurer: Pets Best
By: Sarah Schellinger
Trupanion has been consistent and reliable, fast service.
excellent service at a respectable price.
Insurer: Trupanion
By: George & Karen
Trupanion is terrific
Trupanion is terrific. It's fast and easy to submit claims and payments are fast. I've gotten exactly the coverage that I expected.
Insurer: Trupanion
By: James DEsposito