207,035+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The experience was very 😊 Good
The experience was very 😊 Good . We didn’t wait long once we were in the door for appointments our first ever visit all needs met as needed for appointments
Insurer: Pumpkin
By: Shirley
The fast turnaround time and general…
The fast turnaround time and general responsiveness from this company makes the process seamless and effortless.
Insurer: Pumpkin
By: Susie
Usually I am frustrated that most of my…
Usually I am frustrated that most of my vet visits have not been covered by insurance, I guess we finally spent enough to be compensated for some of our costs.
Insurer: Healthy Paws
By: Ron Rimmon
Dissatisfied with account access on web and mobile.
Our dog has been Pets Best insurance member for over a month now. The mobile app does not allow me to log in to our account. It never has worked. I have deleted the app and reinstalled. Still no access. The website doesn't allow me to logon. It never has. We are getting annoyed and have discussed changing insurance. I have been calling almost weekly to get access but have not been satisfied with results.
Insurer: Pets Best
By: Jim Lester
It's easy to upload the needed…
It's easy to upload the needed paperwork, the reimbursement is quick. Customer service is helpful.
Insurer: MetLife
By: Vicki Jurica
I have no issues with MetLife Pet…
I have no issues with MetLife Pet insurance, it’s the best coverage for my fur baby boy!! The customer service staff are extremely knowledgeable and supportive to assisting with any matter.
Insurer: MetLife
By: Tess
So fast and so simple
So fast and so simple. Truly couldn’t believe it.
Insurer: MetLife
By: Noelle Broussard
Do not recommend Spot; Going back to Pets Best
**EDIT** responding to Spot advising I contact customer service. I did… thus the comment the service team is misleading and not helpful. I contacted customer service two separate times and was told the wrong information. Its ok. I cancelled all policies so no future help will be needed. The claims process is confusing. The policies are not transparent. The customer service staff is unhelpful and provides misleading information.
Insurer: Spot
By: Julie Maye
Pets Best
I would look elsewhere for pet insurance. It takes 25 days for this insurance company to do a review of services rendered from the vet. I think that’s too long..