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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Life saver
Life saver! Easy, efficient and worth the money!
Insurer: MetLife
By: Ginny Hewitt
I have always had a great experience…
I have always had a great experience with Fetch paid for everything with my dogs. As they are approaching 11... I will need to change unlimited coverage to 25 ... but had a great experience with a call to discuss the changes today
Insurer: Fetch
By: Nikki Curtis
great cstomer service and claim…
great cstomer service and claim payments!
Insurer: Trupanion
By: Tim
I truly appreciate the quick response
I truly appreciate the quick response, when I am at the Vet with an anxious patient just wanting to go home. I believe it was only 5 minutes from when they submitted the bill, that Trupanion responded to them and by email to me.
Insurer: Trupanion
By: Michele
Denied Claim was frustrating experience
I found it frustrating you denied my claim and I had to go through the appeals process. On top of that, no one even contacted me to speak about the decline. If you're going to decline a $3000 treatment, you better talk to me to explain what's going on. I am reasonable satisfied by the appeals process but still feel you did not cover enough
Insurer: Trupanion
By: Michael
Nationwide is on Koa’s Side
It’s affordable and comforting knowing Koa has insurance
Insurer: Nationwide
By: customer
Super quick to give me a preapproval…
Super quick to give me a preapproval before the surgery and then very prompt to tell me what they will be sending a check for from the final receipt. Submit to the invoice on the app is super easy and their customer service is a real person and very helpful.
Insurer: Trupanion
By: Suz Buts
Feeling very slighted by Nationwide
I have had Nationwide pet insurance for years for my animals. We were unaware of an expired credit card on three of our animals plans, and were not informed of this expiration. Nationwide claimed they sent us a letter in the mail, but didn't update our portal or send an email like every other communication - including the one for this review - was sent. We had a valid credit card on file for our 4th animal but our other 3 animals were dropped. We discovered this issue when our claims we denied despite the prior month (when we supposedly would not have been insured) being accepted. We are now not allowed to reinstate our insurance because during the time of coverage our dogs have gotten too old to have the insurance they now need. We are left stuck with over $4k in bills and more to come for two aging dogs. To say we are disappointed is an understatement.
Insurer: Nationwide
By: Ginny Staples
Fast claim response
We took both our cats to the vet for their yearly checkup. After we submitted a claim and received our reimbursement quickly and without problems. Thank you
Insurer: Pumpkin
By: michael mcswain
Amazing response and service
Amazing response and service, pumpkin values their customers and it’s appreciated
Insurer: Pumpkin
By: Amy