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Claims are easy to submit
Claims are easy to submit, quickly reviewed and coverage and payouts are clear. Grateful for the peace of mind Fetch brings to my pet's care.
Insurer: Fetch
By: Danielle
For some reason agents kept telling me…
For some reason agents kept telling me hadn't received my claims for almost 2 weeks. Then in same day 1 agent said had and another said hadn't received
Insurer: Spot
By: Edmond Perka
They covered everything without any…
They covered everything without any questions!
Insurer: Trupanion
By: Jean
I haven’t gotten any information about…
I haven’t gotten any information about my pet since I’ve submitted the paperwork.
Insurer: Nationwide
By: Daniel Loyola
Not very happy
I applied, sent my dogs records, paid and I got an email weeks later with different coverage. I based the vet care based on the information I originally orgered.
Insurer: Fetch
By: Linda
Speedy processing of claim was un-expec…
Speedy processing of claim was un-expec ted and much appreciated!
Insurer: Trupanion
By: Wendy Traynor
Making my dogs life happier
They are making it easier to help my boy live a healthier life...and i thank them for that
Insurer: Spot
By: Alicea
Healthy Paws suddenly increased my rates exhorbitantly!
I have been a faithful customer of Healthy Paws singing their praises since 2017, starting at $50 a month for a 2 yr old dog. Each year they raised my premium until it is now $183 a month, even though I only filed a couple of small claims each year and they do not cover vet exam fees. Now all of a sudden they increased my rate to $467 a month which is a 255% rate increase. When questioning customer service why, it was obvious they no longer cared about me. I was told to do $1000 deductible at 50% reimbursement, but my premium would still be almost double what I am paying now and with a $1000 deductible I would never be able to use the insurance. NOT ACCEPTABLE! They claim it is because vets have raised their prices so much in California that the company is not sustainable. Strange because my two vets have not raised their rates for over 4 years and if that were the case why are other insurance companies charging a lot less? Wouldn't they not be sustainable either if that were the facts? My online research shows they had to pay out approximately $4.6M to customers for a class action suit they lost a few years ago in another state. Could this be the reason? I faithfully paid all my premiums for eight years on time and hardly filed any claims. Now I am forced to shop for insurance with pre-existing conditions like allergies or arthiritis which is totally unfair business practice. Be aware! They could get rid of you too, by raising your premium exhorbitantly when your dog reaches a certain age. Read ALL the reviews before signing up because it appears I am not alone.
Insurer: Healthy Paws
By: Joni Greer
Been a customer for nearly a decade and…
Been a customer for nearly a decade and remain extremely satisfied with the the ease of submitting claims, Trupanion's quick response, processing and payment.
Insurer: Trupanion
By: Robert
Responsiveness
Inmediate response is your excellence. I loss a pet recently and Trupanion showed tremendous sensitivity to my loss
Insurer: Trupanion
By: Sara