154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 15, 2021

Great Experience

Actually had questions and called and spoke to a representative who quickly answered my questions and put me at ease

Insurer: Trupanion

By:

Useful
Verified September 15, 2021

Not good value for healthy pets

After two $250 vet bills I got back a total of $9. Not very satisfying after paying so much money to Trupanion for the past 2.5 years.

Insurer: Trupanion

By:

Useful
Verified September 15, 2021

Always the best team of people .

Always the best team of people ..

Insurer: Trupanion

By:

Useful
September 15, 2021

They have been great with me and super…

They have been great with me and super awsome when i got stung by apple with my payment to them and they where all wonderfull and happy to be at there to help us when i had a Questions about my coverages. Thanks to them im well at ease for my beloved Phoenix i wanted nothing less for him since i made one mistake on not getting them in the frist place.

Insurer: Trupanion

By: Jon Hildahl

Verified September 15, 2021

I have not got to use the insurance yet…

I have not got to use the insurance yet but the lady I spoke to was very helpful helping me set up my account and explained how it works that was very nice knowing you have staff that are willing to help 🐶🐶🐶 .

Insurer: ASPCA

By: Mykle ann Mora

September 15, 2021

PEST WORST INSURANCE

they are the worst on their web they said it take 5 days to get a check such a lie it takes months.................... and you dont get your money they always find a way to screw u if you don t pay your policy on time what s gonna happen????

Insurer: Pets Best

By: SANDRINE

Useful
Verified September 14, 2021

Linnie

Trupanion Insurance made my visit to the Animal hospital today so easy and so helpful. I had no idea how quickly Trupanion can connect with the hospital office and have everything taken care of, on their part, in a matter of minutes. What a pleasant surprise! Thank you Trupanion!

Insurer: Trupanion Canada

By: Linda

Useful
September 14, 2021

Disgusting customer service and hold times

Took too long to deny claim and longer to deny appeal even though my cat probably would have starved to death without urgent vet care. Each time I would call it was a minimum of a 20 minute hold (longest was 45 minutes) until someone would pick up. Then, the rep could not answer anything at all. I called Sept. 7 to find out about my appeal. The rep had no way of answering. Received denial in the mail on Sept. 13th. It was dated Sept. 6. Why do the reps have no answer? My hold time to cancel my policy was only 4 minutes. They claimed to have hired a bunch of people recently.

Insurer: Pets Best

By: DAVID

Useful
Verified September 14, 2021

i have not used the service yet i dont…

i have not used the service yet i dont have an opinion yet

Insurer: ASPCA

By: c clark

Verified September 14, 2021

I am a customer. Paid up as soon as they received all the bills from our vet and big hospital that handles cases like Mylo had.

Definitely and excellent company and very easy and caring when you need to talk to them on the phone.

Insurer: Trupanion

By: linda

Useful

Compare top pet insurance providers plans.