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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Been a loyal customer due to customer…
Been a loyal customer due to customer service and easy claim processes throughout the years
Insurer: MetLife
By: NOEL BONILLA
filing a claim was easy and quick
filing a claim was easy and quick. response was quick
Insurer: Spot
By: Leslie P Olson
Having a pet policy with MetLife has…
Having a pet policy with MetLife has made it easier to keep up with the necessary health visits my pets required. Easy to use and highly benificial
Insurer: MetLife
By: Laura Ricardo
Claims are easy to submit online!
The process to submit a claim is very easy. The information about what to submit is very clear to understand. If I needed to actually speak with someone about my claim it was easy to speak with someone in a timely manner. I have experienced a longer turnaround time for reimbursement than when I first purchased the policy a few years ago. Overall, I rate this service a 5.
Insurer: MetLife
By: Kathryn B.
Fair rates
Fair rates. Easy payment methods. Quick reimbursement.
Insurer: MetLife
By: Laurie m
Great customer service
Great customer service. Rep was able to assist and reassure claims were being processed
Insurer: MetLife
By: Nava Spivak
I love metlife
I love metlife. only 4 stars because some of the claims take well over 10 days.
Insurer: MetLife
By: RMP
Great pricing and coverage
Great pricing, coverage, and customer service!
Insurer: MetLife
By: Kathleen Lawrence
New policy
I switched over to fetch for a new policy as they provided a bit more coverage then my last. My last insurance provider kept raising my premium dramatically each year. Carla Steven’s was my advisor, she was very informative and helpful in getting me the best coverage at an affordable rate. I am new to fetch so I hope the long term will be a great experience 😊
Insurer: Fetch Canada
By: Tim H
It was a easy and pleasant experience
It was a easy and pleasant experience. I'm glad to know my pet is covered now.
Insurer: Nationwide
By: customer