154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 20, 2021

Great service!

Great service!

Insurer: Trupanion Canada

By:

Useful
Verified September 20, 2021

I have had nothing but the best survice from you

I have had nothing but the best survice from you

Insurer: Trupanion Canada

By:

Useful
Verified September 20, 2021

I received very good service.

I received very good service. The customer service agent was compassionate and very helpful.

Insurer: Trupanion Canada

By:

Useful
Verified September 20, 2021

Easy set up!

Michael was pleasant and efficient in setting up the account.

Insurer: Trupanion Canada

By:

Useful
Verified September 20, 2021

Quick speedy and painless!

Quick, speedy and painless! Thank God for our insurance or our fur baby wouldn't still be with us now

Insurer: Trupanion Canada

By:

Useful
Verified September 20, 2021

service has been very good I appreciate having this insurance I tell everyone I am happy I got it and thank my son who told me about this company

service has been very good I appreciate having this insurance I tell everyone I am happy I got it and thank my son who told me about this company

Insurer: Trupanion Canada

By:

Useful
Verified September 20, 2021

Great experience

The whole process was quick and easy with clear explanations on what was and was not covered.

Insurer: Trupanion Canada

By:

Useful
Verified September 20, 2021

They were very friendly and supportive

They were very friendly and supportive

Insurer: Trupanion Canada

By:

Useful
Verified September 20, 2021

Trupanion does not allow you to add riders to your policy once it is in place after 30 days.

Trupanion does not allow you to add riders to your policy once it is in place after 30 days. I signed my pet up as soon as we could and then found out other items need to be added that are otherwise excluded. Other companies offer this on every policy yet Trupanion gives you 30 days or it’s gone forever.

Insurer: Trupanion Canada

By:

Useful
Verified September 20, 2021

Trupanion misrepresents their coverage to customers and tricks us into buying insurance that doesn’t cover claims.

Trupanion misrepresents their coverage to customers and tricks us into buying insurance that doesn’t cover claims. We have put forward a cancellation. This has nothing to do with Emily - she was wonderful. This is the sneaky way you get clients to purchase insurance and then months later only when requested by us, after you denied a claim, send a coverage summary that lists a bunch of things that were never even outright explained or told to us. We have a one year old puppy and you have listed items from vet reports that are ridiculous such as itchy, scared, elevated heart rate - which is all normal of a dog at a vet. On top of this you denied a claim because our puppy previously ingested chocolate and since it happened before, our claim was denied. You considered it a pre-existing condition because it had happened before which puppies eating things is a puppy behaviour not a pre-existing condition. Any customer buying should be provided this right up front. I never would have purchased as this is a sneaky way to deny claims in the future - which you did with us! Will never recommend Trupanion to anyone.

Insurer: Trupanion Canada

By:

Useful

Compare top pet insurance providers plans.