quick and dealt with in a timely manner
quick and dealt with in a timely manner
- INSURER:
Trupanion
- POSTED: 06/25/2022
- BY: Michelle
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
FANTASTIC PET INSURANCE!
Quick payout. Vet bill 90% covered!!!
- INSURER:
Trupanion
- POSTED: 06/25/2022
- BY: Mark
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
FANTASTIC PET INSURANCE!
Quick payout. Vet bill 90% covered!!!
- INSURER:
Trupanion
- POSTED: 06/25/2022
- BY: Mark
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Outstanding customer service personnel!
Outstanding customer service personnel!
Did you find this review helpful?
Yes
No
Will not pay claims
I have had pet insurance for over 22+ years for my rescue dogs. I got a new rescue dog and decided to try out this company since it had a high internet rating. I, very stupidly decided to change pet insurance companies to Pets Best Insurance. Do NOT waste your time or money on this company. They will not pay out claims even though it very plainly states what they will pay out on their Internet site. Once you sign up and submit a claim, then you get an email back stating that it will be "40 days" before expecting payment. My other pet insurance company paid within 3 days of submitting claims and was excellent on paying out. This company makes up all kinds of excuses as to why they won't pay. I had to personally go to my vet's office and get all the documentation to prove the diagnosis. They would not even pay out on their wellness benefits. DO NOT GO WITH Pet's Best Insurance Company!!!
- INSURER:
Pets Best
- POSTED: 06/24/2022
- BY: Susie
- BREED: Boxer
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
It's not complicated to be reimbursed
It's not complicated to be reimbursed
- INSURER:
Trupanion Canada
- POSTED: 06/24/2022
- BY: Martha
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Quick processing of my claim
Quick processing of our claim
- INSURER:
Trupanion
- POSTED: 06/24/2022
- BY: Douglas
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Speedy!
We have always had speedy claims experiences.
- INSURER:
Trupanion
- POSTED: 06/24/2022
- BY: Sam
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
GET IT IF YOU LOVE THEM AND ARE ABLE TO!
We have had our dogs insured since 2011. Thor has now crossed the Rainbow Bridge, but Brinio and Joey, who came after the first 2 and is believed to be Thorâs son, are blissfully still with us. Now that theyâre older, we truly appreciate having health insurance for them; it allows us to make health decisions for our little ones that best benefit them rather than being dependent on our bank account. The claims process turned out to be simple and seamless on-line. The only concern I have is that Iâve not received any reimbursement for claims filed 10 days ago; also, having signed on for direct deposit, I was sent checks for the last claims back in 2021.
- INSURER:
Trupanion
- POSTED: 06/24/2022
- BY: Carla
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
4 months puppy to 10 year old senior dog
Whether the amount paid to the vet is small or large, the percentage received back from
Trupanion reflects the original contract and is always substantial.
- INSURER:
Trupanion
- POSTED: 06/24/2022
- BY: Ellen
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No