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***STAY AWAY*** DO NOT PURCHASE A TRUPANION POLICY
I adopted a puppy in May and brought him to his adopted puppy exam 5 days later. At the puppy's first pet visit at checkout, I was advised to set up a pet insurance policy so to cover any sick conditions. On that pet exam report, vet notated bumps on his paws and wrote a prescription for medicated shampoo as a preventative measure. 4 hours after the vet visit but still on the same day, I enrolled and paid for a Trupanion policy as there was an incentive to waive the 30-day waiting period. I uploaded my invoice as requested. Trupanion has denied the claim b/c it is deeming the skin bumps a "pre-existing condition". Since the report noted that I noticed bumps on his leg one day prior to the exam, Trupanion is relying on my statement as pre-existing condition. I'm not a licensed vet so in short, what Trupanion is telling dog owners is that any noted observations to the vet will be deemed as a pre-existing condition, and therefore all future claims will be denied. Initially I was spreading the word how excited I was to find a pet insurance policy that pays a lifetime deductible rather than an annual deductible. After my experience this afternoon, I am reaching out to my dog park friends advising them of my Trupanion experience and to stay away from Trupanion.
Insurer: Trupanion
By: Barbara
Quick and easy
The submission was fast and easy, and our claim was processed quickly with no hassles. Very satisfied with the service!
Insurer: Pumpkin
By: Meredith
Burden of Illness is Eased by Trupanion
Our wonderful, gorgeous and spirited labradoodle was sadly diagnosed with Lymphoma in June and recently passed away. It was incredibly sad and hard to go through this with our beloved dog. Trupanion made it so simple and affordable to give him the best care and quality of life right to the end—no questions asked. We are so grateful for their support through this very difficult time. Trupanion has been there for us, unlike our human medical insurance. Thanks so much for caring for us and our best friend.
Insurer: Trupanion
By: Tamara
Trupanion has Always been there for my…
Trupanion has Always been there for my Babies in times of need Im very Thankful for them
Insurer: Trupanion
By: Debra
I spoke with Delaney a customer service…
I spoke with Delaney a customer service rep. She was very knowledgeable & helped with all my questions. Delaney was very friendly, polite which I think is needed when dealing with customers.
Insurer: Prudent Pet
By: Patty
SPOT ON!
SPOT is spot on! Claims are processed seemingly upon receiving them, processed , and paid! Doesn’t get much better than that!!!
Insurer: Spot
By: Dorothy Webber
Quick and easy process
Great experience with a quick and easy process. Took about two weeks for her insurance to be verified.
Insurer: Nationwide
By: Brittanee
Excellent service
Rebecca was invaluable in helping us make the decision to choose the right policy for our pets. We will let friends and family know about Prudent Pet insurance. Thank you!
Insurer: Prudent Pet
By: nsuhiatt.net
Absolutely The Best Pet Insurance for Rates, Coverage and Customer Service
The rates are excellent and the coverage is exceptional - and I did a LOT of research for weeks before I chose Spot. They have been great to work with and the review of the claim as well as the reimbursements are attended to quickly. I have recommended Spot to many of my pet-owning friends. It's really easy to submit your claim and track the progress. I'd give 10 stars if I could.
Insurer: Spot
By: OS GD
Trupanion will insure you… until they don’t
Trupanion will insure you… until they find any excuse not to. They’ll use any past abnormality — no matter how small — to deny future claims. It doesn’t need to be related. It just needs to exist
Insurer: Trupanion
By: Consumer