219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Emily was kind compassionate and sympathetic to my situation as well as helpful.
Emily was kind, compassionate and sympathetic to my situation as well as helpful.
Insurer: Trupanion
By:
Emily acknowledged & understood immediately my concern addressed it appropriately & offered quick resolution.
Emily acknowledged & understood immediately my concern, addressed it appropriately & offered quick resolution. She’s terrific!!!
Insurer: Trupanion
By:
Thank You
During the course of registration, I had a question which was answered quickly, respectfully and helpfully by two representatives. My concern and request was resolved beneficially to myself and Trupanion.
Insurer: Trupanion
By:
Because of the prompt response and caring manner expressed by your staff.
Because of the prompt response and caring manner expressed by your staff.
Insurer: Trupanion
By:
Always helpful and extremely polite.
Always helpful and extremely polite.
Insurer: Trupanion
By:
Alice went above and beyond!
Alice went above and beyond!
Insurer: Trupanion
By:
I simply cannot say enough about…
I simply cannot say enough about Healthy Paws. They are quick, make claims so easy and when things become stressful at times with a pet that is ill, it’s the one thing you never have to worry about adding more stress. Best decision I have made was to get my pet insurance through them!
Insurer: Healthy Paws
By: Melissa Corke
Not worth it.
Waiting time on the phone is indefinite. Time is money, and my time is valuable too. As to chatting with someone on line, my experience was not any better. Reimbursement rate is minimum. Between paying premiums and meeting anual deductible, is just simply not worth it. I found that if I put in my savings what I pay in premiums, I’d end up saving money. My dogs are healthy and the rate of reimbursement for things like spaying and neutering are minimum! Just simply not worth the money. I would not recommend Pets Best to anyone. I would much rather go with the wellness care package our vet offers. It’s a lot cheaper. Re: your response: Customer portal communication through the app, as I said in my original response is not any better. It is as terrible as waiting on the phone. Communicating to Pest Best is however, is only 1/2 the problem. The other 1/2 is the rate of reimbursement.
Insurer: Pets Best
By: Lillian Amador
Put claim in Monday--Paid Wednesday
Easy to use claim service online--just include vet invoice. With direct deposit, paid almost immediately. I had insurance with Healthy Paws for over about 9 years, my dog is 11, and it has always been easy and accurate. I always recommend them to friends and other dog owners.
Insurer: Healthy Paws
By: Darlene