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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Use of web site was good
Use of web site was good. Prices and coverage compared well, similar for all, but Nationwide was a bit better on coverage.
Insurer: Nationwide
By: Pam
Takes too long to get a pay out
Takes too long to get a pay out
Insurer: Fetch
By: Stephen Jones
We have used Embrace for a few years…
We have used Embrace for a few years now . We have only had to file claims a few times, which is a good thing, we have found the process to be easy . We would not be without pet insurance.
Insurer: Embrace
By: Dianne Bouton
Worst Pet Insurance
I have had Metlife Pet Insurance for about 2 years. They have declined every single claims finding innovative ways to decline coverage. I have followed up multiple times and till date have not received a clear explanation on why the claims were rejected.
Insurer: MetLife
By: DIPANKAR
My First Claim
Quick response to my claim on my dogs yearly checkup at the Vet
Insurer: Spot
By: George Giacco
Very easy to file claims on line
Very easy to file claims on line. Quick response.
Insurer: MetLife
By: David Sink
Denied my claim
I am contemplating moving my policies if all 3 of y dogs as y golden retrievers claim was denied due to them saying it’s routine care. This is a chronic problem my vet and I are trying to remedy. It is not routine care. And they they said the medication is not on their “list” so at this point everything has been denied including the testing. No point in having it if they deny everything. So disappointed
Insurer: Pets Best
By: Robyn
Pet’s Best is a Blessing!
The peace of mind that this company gives me and the service that they provide is wonderful! The representatives are efficient and filing a claim is very easy. It is never difficult to reach a representative and they are very helpful and very kind. I am extremely happy to be with this company.
Filling claim is made so user friendly…
Filling claim is made so user friendly and the response time for reply is so incredibly fast !
Insurer: Trupanion
By: Donna