154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great customer service
Great customer service, easy claim submission, fast reimbursement.
Insurer: Trupanion
By: Marjorie
Great Experience
I had researched several pet insurance policies and felt overwhelmed. I called Fetch and Laura was the representative I spoke with. She was very helpful and found a policy that worked for me. She explained all the coverage options. I was so happy with my policy, that I called back a week later to add a wellness policy to what I had purchased. Of course I asked for Laura!!
Insurer: Fetch
By: Denyse
I had a problem uploading files for a…
I had a problem uploading files for a claim, so I contacted Support. She walked me through the upload process again, and I still was not able to upload the files. She then walked me through what was needed to file the claim through email, and that went smoothly. I can honestly say the warmth of her personality came through in how she interacted with me, and this was easily the best support person I have ever dealt with.
Insurer: Fetch
By: Bob Jordan
Claim processed promptly
Claim processed promptly
Insurer: Spot
By: Arie Moses
Fast turn around for claim
Fast turn around for claim
Insurer: MetLife
By: customer
Constant updates
Constant updates, ease of uploads.
Insurer: Fetch
By: Kimberly
Speedy response!
The fact that you respond quickly.
Insurer: Trupanion
By: customer
Great pet insurance
I’ve been very happy with the timeline of receiving payment once I have submitted claims. I have dealt with other pet insurance companies before and MetLife is more efficient and professional than the others.
Insurer: MetLife
By: Carri H
only submitted claim
Submitting a claim online was very easy, however I cannot verify how easy it is to get payment. As an update: the payment (64%) did arrive two weeks later. Pretty good.
Insurer: Embrace
By: Bruce
So far so good
For the most part, I’ve had really good experiences with Embrace. Claims are paid quickly, My recent issue was with the Embrace app itself and Morgan helped resolve the problem. I resubmitted the two claims and hope there won’t be any further issues.
Insurer: Embrace
By: Karen Turner