209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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it was a easy process to claim
it was a easy process to claim
Insurer: Trupanion
By: Debra
Great experience!
The pre approval process while in the hospital allowed us to get Izzy treatment faster and more affordably. Thank you Trupanion for quite literally saving our cat!
Insurer: Trupanion
By: Laura
hope the claims are as easy as the sign up!
SUCH A SIMPLE PROCESS!...i hope the coverage is just as easy to figure out when claims need processed!
Insurer: MetLife
By: Ashley Shute
Very helpful and nice aswell as patient
Very helpful and nice aswell as patient
Insurer: Nationwide
By: customer
I really appreciate the time the agent…
I really appreciate the time the agent took to review my claim and concerns for insurance. They were clear and concise and very pleasant to talk with. Highly recommend this person to assist with customers, excellent and professional.
Insurer: Fetch
By: Dawn V.
Service and helpfulness
Service and helpfulness
Insurer: Trupanion
By: Pamela
Trupanion keeps their word
Trupanion made a mistake in their review and approval of an estimate provided to them. Their decision was critical in our moving forward to have the treatment. When they realized their mistake they owned it and paid the full claim as the agreed saving us over $2000.
Insurer: Trupanion
By: Rick Richardson
Too many restrictions, not transparent about deductible
The company did not disclose the deductible in the initial plan information and automatically renewed my pet without my consent. They also disallowed a condition that was under review but had not been finally confirmed (as pre-existing) and didn't cover enough vaccines and wellness services.
Insurer: Pumpkin
By: Rebecca
Not a great experience
Not a great experience. 5 yr old gsp female. Very healthy only been to the vet for annuals. Had a small spot on head losing hair, took her in after watching it couple weeks. No mites or mange just prescribed topical ointment. Cost was reasonable $189. Submitted claim to Spot. Ended up just canceling the ins immediately. Spot was horrible, csr very nice on phone but a simple claim (and we weren't expecting much for it) was 2 calls to spot, 2 calls to our vet and a third call to spot to just say. This is enough. A very real inquisition that required 2 full yrs of vet records, provided twice. Imagine a bigger vet bill🙄
Insurer: Spot
By: Jeff Zalabak