216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The app doesn’t work correctly
The app doesn’t work correctly. It doesn’t allow you to type a question or answer a question that the bot asks. The premium is so high that the amounts reimbursed makes it not worth having. It is the biggest regret I’ve ever had with an insurance policy.
Insurer: Fetch
By: Brendan Ortenzi
Easy to sign up, detail summary before commit could be better
Was easy to sign up online and straightforward. It would be nice if there was a better detail of the insurance sign up summary before committing. The sign up left me second guessing myself and having to restart the quote and sign up. Very little to no human to human communication which to some may be good and not great for others
Insurer: Sonnet
By: Jay
Customer Service Rep was of great help…
Customer Service Rep was of great help getting the account established and apply all the discounts available for us.
Insurer: Embrace
By: Everett Nelson
Helpful customer service
Helpful customer service
Insurer: Figo
By: Zane Svendsen
I should have been able to add my…
I should have been able to add my existing cat to the family plan in a simple step.
Insurer: MetLife
By: Amber Lowenthal
Easy to use app
Easy to use app, clear process and no issues!
Insurer: MetLife
By: Marcela Jimenez
Carla did a great job on get into Fetch…
Carla did a great job on get into Fetch insurance for my puppy. Carla’s customer service was amazing and she worked through the process and explained very well
Insurer: Fetch
By: Satendra Parbhakar
I'm very disappointed with Healthy Paws…
I'm very disappointed with Healthy Paws so far. I'm trying to get a claim processed and they keep sending me erroneous emails saying I'm not covered. That is because they didn't update my files despite having sent them my pet's medical records. I'm already going through so much stress with my pet having a serious health issue and to receive all of these emails saying they can't process my claim really adds to my stress in a nonproductive way. I'm trying to see if I can get out of this policy and find another insurer.
Insurer: Healthy Paws
By: Jane O’Donnell
MetLife pet insurance made it really…
MetLife pet insurance made it really easy to make a choice for my for a friend she is a cat named CJ but actually it is Colby Jackie AKA CJ I believe this insurance would be the best thing I've done for her!!!!🙏😎✌️
Insurer: MetLife
By: Debra Rivard