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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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New Customer
Just purchased insurance for my new puppy! The coverage and price fit my budget perfectly!
Insurer: Prudent Pet
By: C Horwitz
Expensive Mystery Ailment Paid For
Our normally social and affectionate 6 year old Poodle was behaving beyond strangely. Hiding, trembling, squealing at the touch. After 2 days we were extremely concerned that there was some undetectable injury, bite, or infection that could have serious health implications. We took her to an emergent veterinary hospital where a physical exam showed no trauma or obvious signs of infection. Tests run by her regular doctor also revealed a dog in perfect health. After a few days, she returned to normal and we all concluded that the episode was a post traumatic, emotional reaction to something that happened to her which we didn't see, but which nonetheless affected her deeply. By the end of the week we had our dog back and several hundred dollars in medical bills, which Pets Best reimbursed. Our story couldn't have ended better and is proof positive that insurance is well worth the investment. Thanks to you all.
Insurer: Pets Best
By: DANIEL B
I have been researching various pet…
I have been researching various pet insurance companies. I was considering another company based on their ratings. I noticed that Prudent was listed in the top 10 but it was #3 on the list. I was pleasantly surprised about my quote results and that add vet office exam was not going to cause me an arm and leg😀 Ms. Stephanie provided exceptional customer service so I am very please and will be making recommendations to my coworkers.
Insurer: Prudent Pet
By: Yvonne Bates
The best option out there
We needed insurance for our kitty and when we got a puppy, there was no question we would cover both animals. I hear all the time frustrations from fellow pet owners about the pet insurance coverage they are receiving. We have never had an issue with Healthy Paws!
Insurer: Healthy Paws
By: Sarah Benavides
Submitting claims is easy
Submitting claims is easy, the claims processing is timely and the explanation of benefits is simple to understand. Great experience!
Insurer: Embrace
By: Jessie Adamson
Figo is great!
Figo is helpful, friendly, and fast. Their coverage is great and any claim I file is typically processed in 24 hours and paid within 48. Thank you!
Insurer: Figo
By: Stephanie Watson
Embrace is amazing
Embrace is amazing. Our claims are always handled timely and easy. We have had a great experience with them.
Insurer: Embrace
By: Paul Nardozzi
Definitely feel “embraced”
Anna was very kind and patient. She knew her stuff! I’ve had great service from all embrace customer service!
Insurer: Embrace
By: Lorraine Lebel
very bad customer service and did not…
very bad customer service and did not respond to queries despite donations made to ASPCA that will all stop. Waiting on hold and trying to obtain account information is next to impossible.
Insurer: ASPCA
By: George Hunt
Fancy and I really appreciate Trupanian
Fancy has been having a sick spell for a few months. Trupanion has been a blessing with assisting with testing and medication. We could not have done it without Trupanion. I don't know what we would have done otherwise.
Insurer: Trupanion
By: Lyland